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83% Of All Young People Were Asked To Submit A Review Recently
Of those asked, 80% of consumers did leave a review. In general, companies have actually asked 66% of all consumers to post a review on their company.
Source: Brightlocal
86% Of Consumers Would Think About Composing A Review For A Business
Your customers are your most important resource, and it's not just because of the money they spend at your business. If you provide a great experience, they will want to share it.
Source: Brightlocal
When Purchasing Home Electronic Devices, 88% Of Americans Declared That Product Reviews Were The Most Influential Aspect
Stats reveal that reviews were more successful than TV ads at 37%, social networks at 23% and display advertisements at 49%.
Source: Statista
91% Of Millennials Rely On Online Reviews As Much As Friends And Family
Online review stats put customers' reviews as the most reliable source of suggestions. Online reviews usually carry the very same weight as advice from loved ones.
Source: Brightlocal
74% Of Local Companies Have At A Minimum, One Google Review
One review is far from sufficient to enhance your website's SERP ranking.
Looking at online rankings data, we learnt that a company needs to have an average of 40 reviews before people "Award" it with a star.
Source: Brightlocal
89% Of Clients Browse A Businesses Feedback To Reviews
Not only do most customers read the review replies, 30% of them hold them in high regard. Practically 96% read the responses to their own reviews.
Source: Brightlocal
If They Were Asked, 77% Of Consumers Would Most Likely Leave A Review
More than a 35% would do it to notify others about their consumer experience and 24% would definitely direct their review to the business itself.
Over a 26% would be willing to post a review to help other individuals with their decision making process.
Source: Podium
Many Local Companies Have An Average Of 39 Google Reviews
People like to share their experience after they've visited a supplier. Online review trends show people choose to comment if they had a favorable experience, instead of a mediocre or unfavorable one.
Source: Brightlocal
More Than 4 Negative Reviews About A Company Or Product May Reduce Sales By 70%
One negative review is enough for 35 percent of a site's visitors to choose not to buy. 3 negative reviews can cost a business 59 percent fewer sales.
Obviously, they can be compensated by the sheer number of positive reviews you receive.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
70% Of Consumers Prefer To Find Out About A Business By Means Of Articles And Reviews, Rather Than Ads
Advertisements are all well and good, but it's worth attempting a different approach as well. Reviews are by far the best method to discover the truth about a product or service.
Source: Statuslabs
73% Of Consumers Think Consumer Reviews Are More Vital Than Star And Number Ratings
Online review data make it clear individuals aren't pleased with scores alone.
Customer reviews make the stats appear more authentic which is what the potential clients are looking for. Nearly a third of consumers say written reviews are the only function that makes them think the sites' reviews are relevant and useful.
Source: Fan and Fuel
15 Percent Of Customers Don't Trust Businesses Without Online Reviews
No trust implies no interactions. 15% of prospective clients won't even consider working with a company they can't discover opinions about.
Source: Statuslabs
70 Percent Of Consumers Need To Read A Minimum Of 4 Reviews Before They Can Rely On A Business
4 reviews may be too few. Many people read much more reviews to get an idea of how the business is in fact doing. Do not depend upon that statistic alone.
Source: Brightlocal