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60 Percent Of Consumers Consult Blog And Social Media Reviews On Their Mobile Devices Prior To Shopping
In-store purchasing is influenced significantly by blogs and reviews on social networks. With men being two times as likely to be influenced than women.
Reviews and ranking stats show individuals value the opinion of peers more than any other content.
Source: Collective Bias
Online Product Reviews About An Item Can Boost Its Conversion Rate By More Than 270 Percent
User review statistics reveal the purchase likelihood for a product with five reviews is 270 percent higher than the exact same product without reviews.
Source: Spiegel Research Center
89% Of Clients Want To Read Reviews On Their Mobile Phones
Be it by means of an app or a mobile web browser, folks prefer to read reviews on their mobile phones.
Source: Statista
Software Application Reviews Influence Over 98% Of All Purchasers
18% of software application buyers consider reviews to be an essential factor in the purchase procedure. Software application reviews have no effect whatsoever on just 2 percent of customers. Two thirds of them read more than six reviews to decide and 14 percent of them read more than 20 reviews.
Source: Capterra
53% Of Americans Consider Product Reviews And Ratings As The Most Essential Part Of The Online Shopping Experience In 2018.
Today's buyers are smart and desire the very best bang for their dollar. It's no wonder that they consider checking out reviews as a huge part of the purchasing decision.
Source: Statista
30% Of Customers Feel Positive About A Company Which Answers Online Reviews
Communicating with your customers creates trust. Even something as basic as reacting to their reviews and remarks can make them feel appreciated.
As you might anticipate, customers who feel this way are more willing to spend more money with a business.
Source: Statuslabs
The Average Review Length Has Gotten 65% Much Shorter Since 2010
These days reviews are much shorter, easier, and more straight to the point. The word count of a review in 2019 is equivalent to that of a tweet.
Source: Review Trackers
Online Reviews Impact 67.7% Of Customer Purchasing Decisions
More than two thirds of consumers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.
Source: Moz
If A Company Handles Problems Rapidly And Efficiently, 95% Of Unhappy Customers Will Return To A Business
Customers don't anticipate you to be perfect. When things go wrong, they do anticipate you to fix things. If there is nothing else a company can do to solve a concern, a simple coupon can say "We are sorry" in a more attractive way.
Source: SocialMediaToday
Most Local Businesses Have An Average Of 39 Google Reviews
People like to share their experience after they have visited a supplier. Online review trends reveal individuals choose to comment if they had a favorable experience, rather than a average or negative one.
Source: Brightlocal
A Solitary Business Review Can Raise Its Conversions By 10%
Online review statistics reveal user-generated content can do wonders in terms of conversions.
A single review can have a huge effect on your business.
A hundred reviews can raise your conversion rates by as much as 37 percent. Two hundred can provide a mind-blowing 44% increase.
Source: RevLocal
Almost All Customers, Who Utilize Online Reviews, Read Them Very Early In The Purchasing Process
Let's say you wish to purchase a brand-new automobile and there are numerous models which fit your criteria. How do you select the best one for you? Well, you read reviews.
With the help of other consumers, you quickly select one that works for you. That's how positive reviews transform consumers into clients.
Source: Consumer Affairs