72 Percent Of Consumers Won't Take Action Before They Read Some Reviews

Regardless of how appealing your marketing is, you still need client reviews. There's no skirting around it. Clients are still going to hear you out, however they trust other people more.

Source: My Testimonial Engine

Online Reviews Affect 67.7% Of Customer Purchasing Decisions

More than two-thirds of consumers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.

Source: Moz

89% Of Individuals Choose To Read Reviews Using Their Mobile Devices

Be it by means of an app or a mobile internet browser, people today prefer to read reviews on their smart phones.

Source: Statista

52% Of Customers Trust A Product More If It Has Negative Reviews Too

We already discussed the positive and negative reviews and their effect on customers. However, all products have their faults, if all of a products reviews are positive, it raises warnings that perhaps the reviews are fake. People anticipate to see some negative reviews.

Source: Capterra

88% Of Executives Consider Reputation Risk As A Leading Business Issue

Reputation management statistics show a business's reputation does not impact just the consumers. Potential team members likewise look at scores and take a look at reviews.

Source: Deloitte

73% Of Customers Think Customer Reviews Are More Crucial Than Star And Number Rankings

Online review statistics make it clear individuals aren't satisfied with scores alone.

Customer reviews make the stats appear more authentic which is what the would-be clients are trying to find. Practically a third of consumers say written reviews are the only feature that makes them think the sites' reviews are helpful and pertinent.

Source: Fan and Fuel

91 Percent Of Millennials Trust In Online Reviews As Much As Family And Friends

Online review statistics place consumers' reviews as the most credible source of suggestions. Online reviews generally bring the exact same weight as advice from family and friends.

Source: Brightlocal

54% Of Americans Pay The Most Attention To The Typical Star Ranking Of A Local Business

The star ranking is the first thing consumers see. Still, users take note of other factors also, like the amount, recency, length, and belief of reviews. Each of these alone affects more than a 3rd of USA consumers.

Source: Statista

30% Of Customers Feel Positive About A Company Which Reacts To Online Reviews

Staying connected with your consumers develops trust. Even something as simple as responding to their remarks and reviews can make them feel appreciated.

As you may anticipate, customers who feel this way are ready to invest more money with a company.

Source: Statuslabs

83% Of Clients Don't Trust Advertising

The traditional channels to reach customers aren't as prominent as they used to be. Most users who no longer trust advertisements choose to pay attention to consumers' recommendations online.

Source: Statuslabs

90 Percent Of Customers Need Less Than 10 Reviews To Form An Opinion About A Business

You know what people state about first impressions?

Users get their first impression of your businesses through reviews. Typically through less than 10 of them.

Consider asking your visitors to write one if you don't have reviews on your website.

Source: Martech Zone

53% Of Customers Anticipate Companies To Respond Within A Week To Negative Reviews

Online review statistics reveal that 63% of customer reviews go on without a reaction. That's regrettable, due to the fact that those businesses are losing clients that way.

Source: Review Trackers

86% Of Customers Would Consider Writing A Review For A Business

Your customers are your most valuable resource, and it's not only because of the money they invest at your business. If you give them a good experience, they will be willing to share it.

Source: Brightlocal

74% Of Local Companies Have At A Minimum, One Google Review

A single review is far from adequate to enhance your website's SERP ranking.

Taking a look at online scores data, we discovered that a business needs to have at least 40 reviews before people "Award" it with a star.

Source: Brightlocal

89% Of Clients Browse A Companies Responses To Reviews

Not only do a lot of clients read the review replies, 30% of them hold them in high regard. Practically 96% read the reactions to their own reviews.

Source: Brightlocal

More Than Four Negative Reviews About A Business Or Product May Reduce Sales By 70 Percent

One negative review is enough for 35% of a site's visitors to decide not to purchase. Three negative reviews can cost a business 59% fewer sales.

Of course, they can be compensated by the sheer variety of positive reviews you get.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

83% Of All Young Buyers Were Invited To Submit A Review Recently

Of those invited, 80% of clients did submit a review. In general, companies have actually asked 66% of all clients to post a review on their company.

Source: Brightlocal

A Lot Of Local Companies Have An Average Of 39 Google Reviews

Individuals like to share their experience after they've visited a vendor. Online review trends reveal people choose to comment if they had a favorable experience, rather than a mediocre or negative one.

Source: Brightlocal