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86 Percent Of Customers Would Consider Writing A Review For A Business
Your consumers are your most valuable resource, and it's not only because of the money they spend at your business. They will be prepared to share it if you provide them a good experience.
Source: Brightlocal
54% Of Americans Pay The Most Attention To The Typical Star Score Of A Local Business
The star ranking is the first thing customers see. Still, users take notice of other aspects as well, like the amount, recency, length, and belief of reviews. Each of these alone influences more than a 3rd of American consumers.
Source: Statista
91 Percent Of Millennials Trust Online Reviews As Much As Family And Friends
Online review stats position consumers' reviews as the most trustworthy source of recommendations. Online reviews generally carry the exact same weight as recommendations from family and friends.
Source: Brightlocal
Visitors Checking Out Reviews On A Mobile Phone Are 127 Percent Most Likely To Purchase Than Desktop Users
Mobile users prefer to get things done quicker. Therefore, purchasing decisions are made rapidly.
Online reviews are certainly persuasive, yet marketers haven't necessarily come to appreciate the power of them.
Source: Martech Zone
One-half Of All Of The Millennial's "Always" Check Out Online Reviews For Businesses
Younger individuals know the value of being informed. User-generated material has an unassailable influence on customers.
If businesses think of the power of client reviews over millennials, they will recognize what they've been missing out on. Older people are various though, just 6% of people aged 55 or older check out reviews.
Source: Brightlocal
82% Of Customers Visit Review Websites Due To The Fact That They Wish To Acquire A Service Or An Item And Wish To Get The Truth About The Businesses Services And Products.
Users come due to the fact that they have currently formed a purchase decision. The majority of them (89 percent) purchase within a week of their visit.
Source: RevLocal
Positive Reviews Motivate 68% Of Customers To Use A Local Business
Considering that the large majority of consumers read reviews, you'd want yours to be enticing to new consumers, right? Keep them short, positive and sweet.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
Online Reviews Impact 67.7% Of Consumer Buying Decisions
More than 2 thirds of customers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.
Source: Moz
74% Of Local Companies Have At A Minimum, One Google Review
One review is far from sufficient to enhance your site's SERP ranking.
Taking a look at online ratings stats, we learnt that a business needs to have approximately 40 reviews before clients "Award" it with a star.
Source: Brightlocal
Software Application Reviews Influence Over 98% Of All Buyers
18% of software application purchasers consider reviews to be an important factor in the purchase procedure. Software reviews have no effect whatsoever on only 2% of customers. Two-thirds of them read more than 6 reviews to make up their mind and 14% of them read more than 20 reviews.
Source: Capterra
64% Of Americans Agree That User-generated Content (client Reviews) Improved Their Shopping Experience In 2017
30 percent of consumers who check out customer reviews, agree that it increases their buying confidence.
Organizations use the reviews to improve their services and products.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista