Negative Reviews Can Improve Conversion By Up To 85 Percent

It sounds insane, but negative reviews can be a positive force for users to spend more time on your site. According to online review statistics, people devote more than five times as long on a website when they check out negative reviews.

More than two-thirds of users trust reviews more when there are a mix of positives and negatives. If there aren't any unfavorable ones, an overwhelming 95 percent suspect censorship or fabricated reviews.

Source: Reevoo

Reviews Are The Most Important Part Of The Purchase Choice For Over 90% Of United States Consumers

24% of US consumers consider reviews as 'extremely influential'.

To show the value of online reviews and rankings, did you understand that 81 percent of customers will pay more for an item with reviews and those very same consumers are also going to accept slower shipping times for such products.

Source: Turntonetworks

95 Percent Of Travelers Check Out Online Reviews Prior To Scheduling Travel Related Services

Leisure and business travelers alike check out reviews to form an opinion. Business travelers read an average of 5 reviews vs. 6-7 for leisure tourists. 59percent of all travelers report that they check out reviews 'always' or 'extremely frequently'.

Source: Trust You

88% Of Executives Judge Reputation Risk As A Leading Business Concern

Reputation management stats show a company's reputation does not affect just the customers. Prospective employees also look at scores and read reviews.

Source: Deloitte

A Lone Business Review Can Raise Its Conversions By 10%

Online review stats show user-generated material can do wonders in terms of conversions.

A single review can have a substantial effect on your business.

A hundred reviews can boost your conversion rates by as much as 37%. 2 hundred can supply an astonishing 44 percent increase.

Source: RevLocal

98 Percent Of Yelp's Browsers Purchased From A Business They Found On The Site

Generally, 142 million customers visit Yelp monthly. If you have not claimed your free Yelp business page, this is as excellent a time as any.

Source: RevLocal

89% Of Individuals Choose To Read Reviews Using Their Mobile Devices

Be it via an app or a mobile internet browser, consumers prefer to read reviews on their mobile phones.

Source: Statista

91% Of Millennials Have Confidence In Online Reviews As Much As Loved Ones

Online review statistics place consumers' reviews as the most trustworthy source of recommendations. Online reviews typically bring the exact same weight as guidance from loved ones.

Source: Brightlocal

49 Percent Of Customers Consider The Quantity Of Online Reviews As An Essential Factor In Their Buying Decision

Customers value not only the quality or nature of the reviews, but they consider their number and recency as well.

The share of consumers, who pay attention to the variety of reviews is currently at 46%.

Source: Brightlocal

53% Of Consumers Expect Businesses To Reply Within A Week To Negative Reviews

Online review statistics clarify that 63% of client reviews remain without a reaction. That's regrettable, due to the fact that those businesses are losing customers that way.

Source: Review Trackers

77% Of Buyers Don't Trust Reviews That Are Older Than 3 Months

Customers don't care how good your product or service was in the past. Part of why online reviews matter is because they are fresh and relevant.

Consumers know businesses lose their touch all the time, which is why the majority of them find older reviews unimportant.

It is for this reason that companies should to be continuously asking for reviews.

Source: Statuslabs

77% Of Consumers Would Definitely Post A Review If They Were Asked

More than a 35% would post a review to educate others about their consumer encounter and 24% would probably direct their review to the business itself.

Over a 26% would want to post a review to assist other people with their choice making process.

Source: Podium

The Majority Of Best Selling Products Have An Average Rating Of 4.2 To 4.7

You can't make everyone happy, which is why perfect 5 star rankings are suspicious. Somebody always has a little a gripe. That's why it is abnormal to get perfect 5 star rankings. Often a lower ranking really helps your overall score.

According to customer rating statistics, conversion rates start to decrease as ratings rise above 4.7.

Source: Spiegel Research Center

Online Product Reviews About A Product Can Amplify Its Conversion Rate By A Staggering 270%

User review stats reveal the purchase likelihood for a product with 5 reviews is 270% higher than the same item without reviews.

Source: Spiegel Research Center

Since They Want To Purchase A Service Or An Item And Desire To Get The Facts About The Businesses Items And Services, 82 Percent Of Consumers Check Out Review Websites.

Review sites are locations that people go to get the truth about a service, product or business. Users come due to the fact that they have currently formed a purchase decision. The majority of them (89%) purchase within a week of their visit. And 29% do so within 24 hours.

Source: RevLocal

Many Local Companies Have Approximately 39 Google Reviews

People like to share their experience after they've gone to a supplier. Online review trends reveal people prefer to comment if they had a positive experience, rather than a mediocre or negative one.

Source: Brightlocal

67% Of Consumers Admit Reviews Are A "Very Important" Factor When Choosing A Solution Provider

When clients need to choose a solution provider, reviews have an enormous influence on their decision.

Source: DemandGenReport

Only 44 Percent Of Local Businesses Have Accepted Their Google My Business Listing

That's 56 percent of your competition that aren't benefiting from their listing.

While business listings on the major review platforms are complimentary, a surprisingly low number of businesses in fact make use of them.

Although we now know why consumer reviews are so powerful, a lot of businesses obviously do not.

Source: LsaInsider