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The Majority Of Local Businesses Have Approximately 39 Google Reviews
Individuals like to share their experience after they've gone to a supplier. Online review trends show people choose to comment if they had a positive experience, rather than a unfavorable or mediocre one.
Source: Brightlocal
54% Of Americans Pay The Most Attention To The Average Star Ranking Of A Local Business
The star score is the first thing consumers see. Still, users pay attention to other elements too, like the amount, recency, length, and belief of reviews. Each of these alone influences more than a 3rd of American consumers.
Source: Statista
Reviews Published On Twitter Can Boost Sales By 6.46 Percent
Online review statistics show that reviews shared on Twitter, do more to grow sales than those on any other social media platform.
Source: Yotpo
83% Of All Younger Shoppers Were Invited To Submit A Review Recently
Of those invited, 80% of clients did submit a review. In general, companies have actually asked 66% of all consumers to submit a review on their company.
Source: Brightlocal
88% Of Americans Claimed That Product Reviews Were The Most Prominent Factor When Purchasing Home Electronic Devices
Data reveal that reviews were more beneficial than TV advertisements at 37%, social networks at 23% and display advertisements at 49%.
Source: Statista
Favorable Reviews Encourage 68 Percent Of Consumers To Choose A Local Business
Because the vast majority of consumers read reviews, you'd want yours to be appealing to brand-new customers? Keep them short, positive and sweet.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
73% Of Consumers Think Customer Reviews Are More Vital Than Star And Number Scores
Online review statistics make it clear people aren't satisfied with scores alone.
Written reviews make the statistics appear more genuine which is what the potential clients are searching for. Practically a 3rd of customers state composed reviews are the only feature that makes them believe the sites' reviews are relevant and beneficial.
Source: Fan and Fuel
71% Of Millennials Search Consumer Reviews Of Expert Services
Majority of all individuals in need of an expert service rely on online reviews.
According to online reviews stats, 59% used online reviews to choose an attorney or a physician.
Younger people (age 18-35) are even more inclined to work with a professional based on online reviews. Only 19% of millennials will think about hiring a lawyer without any.
Source: Thomson Reuters
A Single Business Review Can Lift Its Conversions By 10 Percent
Online review stats show user-generated material can do miracles in terms of conversions.
A single review can have a substantial effect on your business.
A hundred reviews can increase your conversion rates by as much as 37%. 2 hundred can provide a mind-blowing 44% increase.
Source: RevLocal
Reviews Are The 3rd Most Prominent Ranking Factor For Google's Local 3 Pack
Review signals (amount, diversity, and so on) account for 15.44% of Google's algorithm for local ranking.
Google My Business signals, like proximity and keywords represent 25.12%, and link signals at 16.53%, are more vital than reviews as far as ranking elements go for the local 3 pack.
Source: Moz
15 Percent Of Consumers Don't Trust Businesses Without Having Online Reviews
No trust indicates no interactions. 15 percent of prospective consumers will not even think about working with a company they can't find viewpoints about.
Source: Statuslabs
72 Percent Of Clients Will Not Take Action Unless They Read Some Reviews
Regardless of how attractive your marketing is, you still require consumer reviews. There's no other way around it. Clients are still ready to hear you out, however they trust other people more.
Source: My Testimonial Engine
89% Of Individuals Choose To Read Reviews On Their Mobile Phones
Be it via an app or a mobile web browser, clients prefer to read reviews on their smart phones.
Source: Statista
67% Of Customers Admit Reviews Are A "Extremely Important" Factor When Selecting A Solution Provider
Reviews have a huge impact on their decision when customers have to choose a solution provider.
Source: DemandGenReport
52% Of Consumers Trust A Product More If It Has Negative Reviews Too
We already touched upon the positive and negative reviews and their result on customers. However, all products have their faults, it raises red flags that perhaps the reviews are fake if all of a products reviews are favorable. People expect to see some unfavorable reviews.
Source: Capterra