60% Of Consumers Refer To Blog And Social Media Reviews On Their Cell Phones Prior To Shopping

In-store shopping is affected substantially by blogs and reviews on social networks. With males being twice as likely to be influenced than ladies.

Reviews and rating statistics show people value the viewpoint of peers more than any other material.

Source: Collective Bias

Online Item Reviews About A Product Can Amplify Its Conversion Rate By An Incredible 270%

User review stats show the purchase likelihood for a product with five reviews is 270 percent higher than the same product without reviews.

Source: Spiegel Research Center

If It Has Less Than A 4 Star Score, More Than Half Of Customers Will Not Use A Company

This stat is among many that highlight the significance of online rankings. Now that news of consumer satisfaction travels this quick, keeping your customers happy is more important than ever.

57% of consumers have actually searched for companies with more than 4 stars in 2018, which is up from 48 percent in 2017.

Furthermore, 11% looked just for companies with an ideal five star rating.

Source: Brightlocal

When Purchasing Home Electronic Devices, 88% Of Americans Claimed That Product Reviews Were The Most Influential Aspect

Data reveal that reviews were more beneficial than TV ads at 37%, social networks at 23% and display advertisements at 49%.

Source: Statista

If It Has Unfavorable Reviews As Well, 52% Of Consumers Trust A Product More

We already discussed the negative and positive reviews and their impact on customers. Nevertheless, all products have their faults, it raises red flags that perhaps the reviews are phony if all of a products reviews are positive. Consumers expect to see some negative reviews.

Source: Capterra

71% Of Millennials Search Consumer Reviews Of Professional Services

Majority of all individuals in need of a professional service turn to online reviews.

According to online reviews statistics, 59% used online reviews to select a medical professional or a legal representative.

Younger people (age 18-35) are a lot more likely to employ an expert based upon online reviews. Just 19% of millennials will think about hiring an attorney without any.

Source: Thomson Reuters

54% Of Americans Pay The Most Attention To The Typical Star Rating Of A Local Organization

The star rating is the first thing consumers see. Still, users take note of other elements as well, like the amount, recency, length, and sentiment of reviews. Each of these alone influences more than a third of USA customers.

Source: Statista

67% Of Customers Admit Reviews Are A "Extremely Crucial" Factor When Choosing A Solution Provider

Reviews have an enormous impact on their decision when clients have to choose a service provider.

Source: DemandGenReport

Fifty Percent Of All Of The Millennial's "Always" Check Out Online Reviews For Businesses

Younger individuals understand the worth of being informed. User-generated material has an indisputable effect on consumers.

They will understand what they've been missing out on if businesses stop to consider the power of customer reviews over millennials. Older people are various though, only 6% of people aged 55 or older check out reviews.

Source: Brightlocal

70 Percent Of Consumers Choose To Discover A Business Via Articles And Reviews, Instead Of Advertisements

Ads are all well and good, but it deserves attempting a different approach as well. Reviews are by far the very best way to discover the truth about a service or product.

Source: Statuslabs

91% Of Companies Believe The Business's Star Rating Can Determine Whether They Win Or Lose A Possible Team Member

The 86% of companies doubt the integrity of online reviews. However, they recognize the huge effect user ratings have on their business. Unfavorable consumer or staff member reviews can affect 90% of job seekers.

Source: Career Arc

91% Of Millennials Have Faith In Online Reviews As Much As Loved Ones

Online review stats put clients' reviews as the most reliable source of suggestions. Online reviews generally bring the exact same weight as suggestions from loved ones.

Source: Brightlocal

More Than Four Negative Reviews About A Business Or Product May Reduce Sales By 70 Percent

One negative review suffices for 35% of a website's visitors to choose not to buy. 3 negative reviews can cost a business 59 percent fewer sales.

Naturally, they can be compensated by the large number of positive reviews you get.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

30% Of Customers Feel Comfortable With A Business Which Answers Online Reviews

Corresponding with your consumers builds their trust. Even something as simple as reacting to their reviews and remarks can make them feel valued.

As you may expect, customers who feel this way are happy to spend more cash with a business.

Source: Statuslabs

Just 44 Percent Of Local Businesses Have Claimed Their Google My Business Listing

That's 56% of your competitors that aren't making the most of their listing.

While business listings on the major review platforms are free, a surprisingly low number of businesses really make use of them.

Although we now understand why customer reviews are so powerful, a lot of businesses apparently don't.

Source: LsaInsider

73% Of Consumers Believe Customer Reviews Are More Vital Than Star And Number Scores

Online review statistics make it clear individuals aren't pleased with scores alone.

Client reviews make the statistics appear more authentic which is what the potential consumers are searching for. Almost a 3rd of consumers state written reviews are the only feature that makes them believe the sites' reviews are helpful and pertinent.

Source: Fan and Fuel