53% Of Consumers Anticipate Businesses To Reply Within A Week To Negative Reviews

Online review stats reveal that 63% of customer reviews remain without a reply. That's regrettable, due to the fact that those companies are losing customers that way.

Source: Review Trackers

Over Half Of Consumers Won't Use A Business If It Has Less Than A 4 Star Ranking

This stat is among many that illustrate the value of online rankings. Now that news of client complete satisfaction travels this fast, keeping your customers pleased is more important than ever.

57 percent of customers have searched for companies with more than 4 stars in 2018, which is up from 48% in 2017.

11 percent looked only for companies with an ideal five star score.

Source: Brightlocal

30% Of Consumers Feel Favorable To A Business Which Responds To Online Reviews

Communicating with your customers creates trust. Even something like responding to their reviews and remarks can make them feel valued.

As you might expect, customers who feel this way are happy to invest more cash with a business.

Source: Statuslabs

Just 44% Of Local Companies Have Actually Claimed Their Google My Business Listing

That's 56% of your competition that aren't taking advantage of their listing.

While business listings on the major review platforms are totally free, a remarkably low number of companies in fact make use of them.

Although we now know why customer reviews are so powerful, most businesses apparently do not.

Source: LsaInsider

83 Percent Of Clients Don't Trust Advertising

The traditional channels to reach customers aren't as influential as they utilized to be. A lot of users who no longer trust advertisements choose to take notice of consumers' suggestions online.

Source: Statuslabs

63.6% Of Customers Visit Google To Read Reviews Of A Business

Thinking about the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and 3rd, leaving Facebook (23%) at the end.

When it comes to trust, these online review stats show the general popularity of a website can just go so far.

Source: Review Trackers

15% Of People Do Not Trust Businesses Without Any Online Reviews

No trust implies no interactions. 15 percent of prospective clients will not even consider working with a business they can't discover opinions about.

Source: Statuslabs

67% Of Consumers Claim That Reviews Are A "Extremely Crucial" Factor When Choosing A Service Provider

When customers need to pick a solution provider, reviews have a massive impact on their decision.

Source: DemandGenReport

Customer Reviews On Items Are Trusted Almost 12 Times More Than The Makers' Descriptions

Word-of-mouth reviews are miles ahead of the makers' description. Individuals trust other individuals viewpoints before they ever trust what the maker says. The reason, manufacturers' descriptions are essentially ads.

Source: Martech Zone

Facebook Reviews Affect More Than 50 Percent Of Consumers' Purchasing Decisions

Facebook is presently the most popular social network which can also affect our buying preferences.

According to social media reviews data, Facebook impacts more than half of users' purchase decisions.

If it has favorable reviews, Facebook reviews stats expose that four out of 5 users are likely to rely on a local business.

Source: RevLocal

US Buyers Regard "Product Performance" To Be The Most Valuable Detail In Product Reviews

They focus on different aspects of the shopping experience when individuals read reviews. However according to online review stats, 60% of them are most interested in the item's performance.

Customer satisfaction, product quality and quality with time are the next couple of considerations for more than 50% of USA clients.

Source: Statista

90% Of Site Visitors Need Less Than 10 Reviews To Form A Viewpoint About A Business

You understand what individuals state about very first impressions?

Users get their impression of your businesses through reviews. Normally through less than 10 of them.

If you don't have reviews on your website, consider asking your visitors to write one.

Source: Martech Zone

Just 6% Of Customers Don't Rely On Consumer Reviews At All

According to client review statistics, a massive 19% of consumers constantly trust online reviews and never a make a purchase without reading reviews.

Source: Statista

A One Star Boost In Score Can Lead To A 5% To 9% Increase In Business Revenue

Businesses that treat customers well usually flourish, review sites help make sure of that.

Source: Statuslabs

54% Of Americans Pay The Most Attention To The Typical Star Ranking Of A Local Business

The star rating is the first thing consumers see. Still, users take notice of other factors too, like the quantity, recency, length, and belief of reviews. Each of these alone affects more than a third of USA customers.

Source: Statista

86% Of Customers Would Consider Composing A Review For A Business

Your consumers are your most important resource, and it's not only because of the money they spend at your business. They will be ready to share it if you give them a great experience.

Source: Brightlocal

64 Percent Of Americans Concur That User-generated Content (consumer Reviews) Improved Their Shopping Experience In 2017

30% of consumers who read client reviews, concur that it increases their purchasing confidence.

Businesses utilize the reviews to enhance their products or services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

A Single Business Review Can Raise Its Conversions By 10 Percent

Online review statistics reveal user-generated material can do miracles in regards to conversions.

A single review can have a massive influence on your business.

A hundred reviews can boost your conversion rates by as much as 37%. 2 hundred can supply a mind-blowing 44% increase.

Source: RevLocal