More Than Four Negative Reviews About A Company Or Service May Reduce Sales By 70%

One negative review suffices for 35 percent of a website's visitors to decide not to purchase. 3 negative reviews can cost a business 59% fewer sales.

Naturally, they can be compensated by the large variety of positive reviews you get.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

74% Of Regional Companies Have At A Minimum, One Google Review

A single review is far from adequate to enhance your site's SERP ranking.

Looking at online ratings stats, we discovered that a company requires to have at least 40 reviews before people "Award" it with a star.

Source: Brightlocal

89% Of Clients Review A Businesses Reactions To Reviews

Not only do many individuals read the review replies, 30% of them hold them in high regard. Practically 96% read the feedback to their own reviews.

Source: Brightlocal

73% Of Consumers Think Consumer Reviews Are More Vital Than Star And Number Scores

Online review stats make it clear people aren't pleased with ratings alone.

Client reviews make the stats appear more genuine which is what the prospective clients are searching for. Practically a 3rd of customers say written reviews are the only function that makes them think the sites' reviews are beneficial and appropriate.

Source: Fan and Fuel

Reviews Are The Third Most Influential Ranking Factor For Google's Local 3 Pack

Review signals (quantity, diversity, and so on) account for 15.44% of Google's algorithm for local ranking.

Only Google My Business signals, like distance and keywords represent 25.12%, and link signals at 16.53%, are more vital than reviews as far as ranking aspects go for the local 3 pack.

Source: Moz

Consumer Reviews On Products Are Relied On Practically 12 Times More Than The Makers' Descriptions

Word-of-mouth reviews are miles ahead of the producers' description. People trust other individuals viewpoints before they ever trust what the manufacturer says. The reason, makers' descriptions are basically advertisements.

Source: Martech Zone

Favorable Reviews Motivate 68 Percent Of Consumers To Use Local Businesses

Given that the huge bulk of customers read reviews, you'd want yours to be appealing to new customers? Keep them short, sweet and positive.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

People Reading Reviews On A Mobile Phone Are 127 Percent More Likely To Buy Than Desktop Users

Mobile users prefer to get things done much faster. Therefore, purchasing decisions are made quickly.

Online reviews are undoubtedly convincing, yet online marketers haven't always come to appreciate the power of them.

Source: Martech Zone

82 Percent Of Consumers Visit Review Websites Since They Wish To Purchase A Product Or A Service And Want To Get The Facts About Business Services And Products.

Users come due to the fact that they have currently formed a purchase decision. The majority of them (89 percent) buy within a week of their visit.

Source: RevLocal

72% Of Consumers Won't Take Action Unless They Read Some Reviews

Irrespective of how eye-catching your marketing is, you still need consumer reviews. There's no way around it. Consumers are still going to hear you out, but they trust other people more.

Source: My Testimonial Engine

If A Company Makes An Effort To Solve Problems Rapidly And Efficiently, 95% Of Unhappy Consumers Will Return To A Business

Customers do not expect you to be perfect. They do anticipate you to resolve things when they go wrong. If there is absolutely nothing else a business can do to deal with a concern, a simple coupon can say "We're sorry" in a more enticing way.

Source: SocialMediaToday

88% Of Executives Consider Reputation Risk As A Leading Business Concern

Reputation management statistics suggest a business's reputation doesn't impact simply the clients. Prospective team members likewise take a look at scores and take a look at reviews.

Source: Deloitte

Reviews Are The Most Vital Part Of The Purchase Choice For Over 90% Of USA Clients

24% of US consumers consider reviews as 'exceptionally influential'.

To illustrate the value of online reviews and rankings, did you understand that 81% of consumers will pay more for an item with reviews and those same customers are also ready to accept slower shipping times for such products.

Source: Turntonetworks