71% Of Millennials Browse Customer Reviews Of Expert Services

More than half of all individuals in need of an expert service rely on online reviews.

According to online reviews stats, 59% used online reviews to pick a medical professional or a legal representative.

Younger people (age 18-35) are a lot more inclined to work with a professional based upon online reviews. Only 19% of millennials will consider hiring a lawyer without any.

Source: Thomson Reuters

88% Of Executives Regard Reputation Risk As A Leading Business Problem

Reputation management statistics show a business's reputation does not affect just the customers. Potential employees likewise look at scores and read reviews.

Source: Deloitte

Only 6 Percent Of Consumers Do Not Trust Client Reviews At All

According to customer review data, a tremendous 19% of consumers constantly rely on online reviews and never a purchase without checking out reviews initially.

Source: Statista

98% Of Yelp's Site Visitors Bought From A Business They Found On The Site

Generally, 142 million customers visit Yelp each month. This is as great a time as any if you haven't claimed your complimentary Yelp business page.

Source: RevLocal

If They Were Asked, 77% Of Clients Would Likely Submit A Review

More than a 35% would leave a review to advise others about their client experience and 24% would definitely direct their review to the business itself.

Over a 26% would be willing to leave a review to help other people with their decision making process.

Source: Podium

83% Of All Young Shoppers Were Asked To Submit A Review Recently

Of those invited, 80% of clients did give a review. Overall, businesses have asked 66% of all customers to post a review on their business.

Source: Brightlocal

If A Company Takes Care Of Issues Quickly And Efficiently, 95% Of Unsatisfied Consumers Will Return To A Company

Consumers do not anticipate you to be perfect. They do anticipate you to remedy things when they go wrong. If there's nothing else a company can do to solve a problem, a simple coupon can say "We are sorry" in a more enticing way.

Source: SocialMediaToday

Online Reviews Impact 67.7% Of Consumer Buying Decisions

More than two-thirds of customers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.

Source: Moz

77% Of Clients Do Not Trust Reviews That Are Older Than Three Months

Clients don't care how great your product or service was in the past. Since they are fresh and relevant, is part of why online reviews matter.

Customers know businesses lose their touch all the time, which is why the majority of them regard older reviews irrelevant.

It is for this reason that companies should to be continuously asking for reviews.

Source: Statuslabs

72% Of Clients Will Not Take Action Unless They Check Out Some Reviews

No matter how alluring your marketing is, you still need consumer reviews. There is no other way around it. Consumers are still happy to hear you out, however they rely on other people more.

Source: My Testimonial Engine

The Majority Of Best Selling Items Have A Typical Score Of 4.2 To 4.7

You can't make everyone delighted, which is why perfect 5 star rankings are suspicious. Somebody always has a bit of a gripe. That's why it is unnatural to get perfect 5 star ratings. Often a lower score really helps your overall rating.

According to client rating statistics, conversion rates start to reduce as rankings rise above 4.7.

Source: Spiegel Research Center

Favorable Reviews Encourage 68% Of Consumers To Choose A Local Business

Considering that the large majority of consumers check out reviews, you'd want yours to be appealing to brand-new customers? Keep them short, positive and sweet.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal