83% Of Clients Don't Trust Advertising

The standard channels to reach clients aren't as prominent as they utilized to be. The majority of users who no longer trust ads pick to focus on customers' recommendations online.

Source: Statuslabs

Online Reviews Impact 67.7% Of Customer Purchasing Decisions

More than 2 thirds of customers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.

Source: Moz

89% Of Clients Like To Read Reviews Using Their Smartphones

Be it via an app or a mobile web browser, people young and old prefer to read reviews on their mobile phones.

Source: Statista

72 Percent Of Customers Will Not Take Action Unless They Check Out Some Reviews

Regardless of how appealing your marketing is, you still require customer reviews. There's no other way around it. Consumers are still ready to hear you out, however they trust other people more.

Source: My Testimonial Engine

53% Of Customers Expect Businesses To Respond Within A Week To Unfavorable Reviews

Online review statistics show that 63% of customer reviews stay without a response. That's regrettable, since those companies are losing clients that way.

Source: Review Trackers

Just 44% Of Local Businesses Have Accepted Their Google My Business Listing

That's 56% of your competitors that aren't making the most of their listing.

While business listings on the significant review platforms are free, a remarkably low number of businesses actually use them.

Although we now understand why customer reviews are so powerful, the majority of businesses apparently do not.

Source: LsaInsider

61% Of Regional Businesses Have A Typical Rating Of 4 Or 5 Stars

Overall two-thirds of companies have outstanding and great scores. Only 5% of companies have a score listed below three stars.

Source: Brightlocal

89% Of Consumers Read A Companies Responses To Reviews

Not only do a lot of clients check out the review replies, 30% of them hold them in high regard. Nearly 96% read the feedback to their own reviews.

Source: Brightlocal

Almost All Customers, Who Utilize Online Reviews, Read Them Very Early In The Buying Process

Let's say you wish to buy a new vehicle and there are numerous models which fit your requirements. How do you pick the very best one for you? Well, you read the reviews.

With the help of other consumers, you manage to choose a model that works for you. That's how favorable reviews convert consumers into clients.

Source: Consumer Affairs

91% Of Millennials Have Faith In Online Reviews As Much As Loved Ones

Online review statistics put customers' reviews as the most trustworthy source of recommendations. Online reviews generally carry the same weight as suggestions from friends and family.

Source: Brightlocal

Customer Reviews On Products Are Trusted Nearly 12 Times More Than The Manufacturers' Descriptions

Word-of-mouth reviews are miles ahead of the manufacturers' description. Individuals trust other individuals viewpoints before they ever trust what the producer states. The reason, makers' descriptions are generally advertisements.

Source: Martech Zone

64% Of Americans Agree That User-generated Content (consumer Reviews) Improved Their Shopping Experience In 2017

30 percent of consumers who check out consumer reviews, concur that it increases their buying confidence.

Organizations use the reviews to enhance their products and services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

54% Of Americans Pay The Most Attention To The Average Star Score Of A Local Company

The star score is the first thing customers see. Still, users focus on other elements as well, like the quantity, recency, length, and sentiment of reviews. Each of these alone affects more than a third of USA customers.

Source: Statista

Customers Might Invest 31 Percent More With A Business That Has Great Reviews

Take notice of this fact. The better other users explain your product or service, the more money you can charge and consumer review stats reveal to us exactly just how much more.

Source: Martech Zone

98% Of Yelp's Site Visitors Purchased From A Business They Found On The Site

Typically, 142 million customers go to Yelp on a monthly basis. This is as great a time as any if you have not claimed your totally free Yelp business page.

Source: RevLocal

70 Percent Of Consumers Need To Check Out At Least 4 Reviews Before They Can Trust A Business

4 reviews may be too few. Many people read much more reviews to get a better idea of how the business is really doing. Do not depend upon that statistic alone.

Source: Brightlocal

A Solitary Business Review Can Lift Its Conversions By 10%

Online review statistics reveal user-generated content can do wonders in terms of conversions.

A single review can have a substantial effect on your business.

A hundred reviews can increase your conversion rates by as much as 37%. Two hundred can provide a mind-blowing 44 percent boost.

Source: RevLocal

Users Checking Out Reviews On A Mobile Phone Are 127 Percent Most Likely To Purchase Than Desktop Users

Mobile users prefer to get things done faster. Buying choices are made quickly.

Online reviews are undoubtedly persuasive, yet marketers have not always come to value the power of them.

Source: Martech Zone