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89% Of Shoppers Prefer To Read Reviews Using Their Smartphones
Be it via an app or a mobile web browser, most people choose to read reviews on their smart phones.
Source: Statista
90% Of Users Require Less Than 10 Reviews To Form An Opinion About A Business
You understand what individuals state about first impressions?
Users get their first impression of your businesses through reviews. Typically through less than 10 of them.
If you do not have reviews on your site, consider asking your visitors to write one.
Source: Martech Zone
Reviews Are The Most Vital Part Of The Purchase Choice For Over 90% Of US Consumers
24% of US buyers consider reviews as 'incredibly influential'.
To illustrate the importance of online reviews and ratings, did you know that 81 percent of consumers will pay more for a product with reviews and those same customers are likewise ready to accept slower shipping times for such products.
Source: Turntonetworks
95% Of Dissatisfied Customers Will Go Back To A Business If A Company Makes An Effort To Resolve Problems Quickly And Effectively
Customers do not expect you to be perfect. They do anticipate you to resolve things when they go wrong. If there's absolutely nothing else a business can do to fix a concern, a simple coupon can say "We are sorry" in a more enticing way.
Source: SocialMediaToday
Reviews Published On Twitter Can Help Boost Online Sales By 6.46%
Online review stats reveal that reviews shared on Twitter, do more to boost sales than those on any other social network.
Source: Yotpo
74 Percent Of Local Businesses Have At A Minimum, 1 Google Review
One review is far from sufficient to enhance your website's SERP ranking.
Taking a look at online ratings statistics, we found out that a business needs to have an average of 40 reviews before people "Award" it with a star.
Source: Brightlocal
When Purchasing Home Electronic Devices, 88% Of Americans Declared That Product Reviews Were The Most Influential Aspect
Data reveal that reviews were more effective than Television advertisements at 37%, social media at 23% and display ads at 49%.
Source: Statista
30% Of Consumers Feel Positive About A Business Which Reacts To Online Reviews
Corresponding with your consumers develops trust. Even something easy like reacting to their remarks and reviews can make them feel appreciated.
As you may expect, clients who feel this way are ready to invest more money with a company.
Source: Statuslabs
Fifty Percent Of All Of The Millennial's "Always" Check Out Online Reviews For Companies
More youthful people understand the worth of being informed. User-generated content has an indisputable influence on customers.
They will recognize what they've been missing out on if businesses stop to think about the power of consumer reviews over millennials. Older individuals are various though, just 6% of individuals aged 55 or older read reviews.
Source: Brightlocal
Online Reviews Impact 67.7% Of Consumer Buying Decisions
More than two-thirds of buyers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.
Source: Moz
A Solitary Business Review Can Lift Its Conversions By 10%
Online review stats show user-generated content can do wonders in regards to conversions.
A single review can have a massive influence on your business.
A hundred reviews can increase your conversion rates by as much as 37%. Two hundred can offer a mind-blowing 44 percent boost.
Source: RevLocal
64 Percent Of Americans Agree That User-generated Content (client Reviews) Improved Their Shopping Experience In 2017
30% of customers who read consumer reviews, agree that it increases their purchasing confidence.
Organizations use the reviews to improve their products and services.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista