53% Of Consumers Expect Businesses To Reply Within A Week To Negative Reviews

Online review statistics reveal that 63% of client reviews stay without a response. That's regrettable, since those businesses are losing clients that way.

Source: Review Trackers

Reviews Are The Most Important Part Of The Purchase Choice For Over 90% Of United States Customers

24% of US consumers consider reviews as 'extremely influential'.

To illustrate the significance of online reviews and rankings, did you understand that 81% of consumers will pay more for a product with reviews and those exact same customers are likewise ready to accept slower shipping times for such products.

Source: Turntonetworks

70% Of Customers Prefer To Discover A Business By Means Of Reviews And Posts, Instead Of Advertisements

Advertisements are all well and good, but it's worth attempting a different approach as well. Reviews are by far the very best way to find the truth about a product or service.

Source: Statuslabs

Unfavorable Reviews Can Improve Conversion By As Much As 85 Percent

It sounds insane, but negative reviews can be a positive driver for users to devote more time on your site. According to online review data, individuals devote more than 5 times as long on a website when they check out negative reviews.

More than two-thirds of users trust reviews more when there are a mix of negatives and positives. An overwhelming 95% suspect censorship or faked reviews if there aren't any negative ones.

Source: Reevoo

Consumer Reviews On Products Are Trusted Almost 12 Times More Than The Makers' Descriptions

Word-of-mouth reviews are miles ahead of the producers' description. Individuals trust other individuals opinions before they ever trust what the manufacturer states. The reason, makers' descriptions are generally ads.

Source: Martech Zone

91% Of Businesses Believe The Company's Star Rating Can Determine Whether They Win Or Lose A Potential Team Member

The 86% of businesses question the integrity of online reviews. Nevertheless, they realize the massive effect user ratings have on their business. Undesirable consumer or employee reviews can affect 90% of job seekers.

Source: Career Arc

90% Of Consumers Require Less Than 10 Reviews To Form An Opinion About A Business

You know what people state about first impressions, right?

Users get their first impression of your businesses through reviews. Typically through less than 10 of them.

If you don't have reviews on your website, consider asking your visitors to write one.

Source: Martech Zone

United States Buyers Consider "Product Performance" To Be The Most Useful Information In Product Reviews

When people check out reviews, they concentrate on various elements of the shopping experience. But according to online review stats, 60% of them are most interested in the item's performance.

Customer satisfaction, product quality and quality over time are the next couple of factors to consider for more than 50% of American customers.

Source: Statista

Reviews Are The Third Most Prominent Ranking Element For Google's Local 3 Pack

Review signals (amount, variety, and so on) account for 15.44% of Google's algorithm for local ranking.

Only Google My Business signals, like distance and keywords represent 25.12%, and link signals at 16.53%, are more crucial than reviews as far as ranking aspects go for the local 3 pack.

Source: Moz

Many Best Selling Products Have An Average Rating Of 4.2 To 4.7

You can't make everyone happy, which is why perfect 5 star scores are suspicious. Somebody always has a little a gripe. That's why it is unnatural to get perfect 5 star rankings. Sometimes a lower score in fact helps your overall score.

According to consumer rating stats, conversion rates start to reduce as ratings rise above 4.7.

Source: Spiegel Research Center

30% Of Customers Feel Positive About A Business Which Responds To Online Reviews

Corresponding with your customers establishes trust. Even something like reacting to their comments and reviews can make them feel appreciated.

As you may anticipate, clients who feel this way are happy to invest more cash with a company.

Source: Statuslabs

88% Of Executives View Reputation Risk As A Leading Business Concern

Reputation management statistics show a business's reputation does not affect just the consumers. Prospective team members likewise take a look at rankings and read reviews.

Source: Deloitte

61% Of Local Businesses Have An Average Ranking Of 4 Or 5 Stars

Generally two-thirds of businesses have exceptional and awesome rankings. Only 5% of businesses have a ranking below 3 stars.

Source: Brightlocal