71% Of Millennials Browse Consumer Reviews Of Expert Services

More than half of all people in need of an expert service rely on online reviews.

According to online reviews stats, 59% utilized online reviews to select a medical professional or a lawyer.

Young people (age 18-35) are a lot more inclined to employ an expert based on online reviews. Just 19% of millennials will think about hiring an attorney without any.

Source: Thomson Reuters

Consumer Reviews On Products Are Relied On Nearly 12 Times More Than The Manufacturers' Descriptions

Word-of-mouth reviews are miles ahead of the producers' description. Individuals trust other individuals opinions before they ever trust what the maker states. The reason, makers' descriptions are essentially ads.

Source: Martech Zone

Reviews Are The Third Most Prominent Ranking Factor For Google's Local 3 Pack

Review signals (amount, variety, etc.) represent 15.44% of Google's algorithm for local ranking.

Google My Business signals, like proximity and keywords account for 25.12%, and link signals at 16.53%, are more crucial than reviews as far as ranking elements go for the local 3 pack.

Source: Moz

Reviews Are The Most Important Part Of The Purchase Choice For Over 90% Of United States Customers

24% of US consumers consider reviews as 'very influential'.

To illustrate the significance of online reviews and ratings, did you know that 81 percent of customers will pay more for a product with reviews and those very same clients are also willing to accept slower shipping times for such items.

Source: Turntonetworks

63.6 Percent Of Consumers Go To Google To Read Reviews Of A Business

Thinking about the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and 3rd, leaving Facebook (23%) at the bottom of the list.

These online review stats show the basic popularity of a site can only go so far when it concerns trust.

Source: Review Trackers

30% Of Customers Feel Positive About A Company Which Reacts To Online Reviews

Corresponding with your consumers establishes trust. Even something as basic as responding to their remarks and reviews can make them feel valued.

As you may expect, customers who feel this way are more willing to invest more cash with a business.

Source: Statuslabs

Favorable Reviews Motivate 68% Of Consumers To Use A Local Business

Since the vast majority of consumers read reviews, you would want yours to be appealing to new customers? Keep them short, sweet and positive.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

88% Of Executives View Reputation Risk As A Leading Business Problem

Reputation management stats suggest a company's reputation doesn't affect just the clients. Prospective employees likewise take a look at ratings and take a look at reviews.

Source: Deloitte

54% Of Americans Pay The Most Attention To The Average Star Score Of A Local Business

The star rating is the first thing consumers see. Still, users take note of other aspects as well, like the quantity, recency, length, and belief of reviews. Each of these alone influences more than a third of American customers.

Source: Statista

The Typical Review Length Has Gotten 65% Shorter Since 2010

As of late reviews are much shorter, simpler, and more straight to the point. The length of a review in 2019 is equivalent to that of a twitter tweet.

Source: Review Trackers

89% Of Customers Like To Read Reviews Using Their Cell Phones

Be it via an app or a mobile web browser, people today prefer to read reviews on their mobile phones.

Source: Statista

Software Application Reviews Influence Over 98 Percent Of All Buyers

18% of software application buyers consider reviews to be a necessary factor in the purchase procedure. Software reviews have no effect whatsoever on just 2% of consumers. Two thirds of them read more than 6 reviews to make up their mind and 14 percent of them read more than 20 reviews.

Source: Capterra

Just 44% Of Local Companies Have Claimed Their Google My Business Listing

That's 56 percent of your competition that aren't benefiting from their listing.

While business listings on the significant review platforms are free, a remarkably low number of companies really utilize them.

Although we now understand why client reviews are so powerful, a lot of businesses obviously don't.

Source: LsaInsider

89% Of Customers Browse A Businesses Reactions To Reviews

Not only do the majority of individuals read the review replies, 30% of them highly value them. Almost 96% read the feedback to their own reviews.

Source: Brightlocal

A Lone Business Review Can Raise Its Conversions By 10 Percent

Online review stats show user-generated content can do miracles in regards to conversions.

A single review can have a substantial effect on your business.

A hundred reviews can increase your conversion rates by as much as 37%. Two hundred can supply an astonishing 44% increase.

Source: RevLocal

If It Has Less Than A 4 Star Rating, More Than Half Of Customers Won't Use A Business

This stat is among many that highlight the value of online scores. Now that news of client fulfillment travels this quick, keeping your customers happy is more important than ever.

57% of customers have looked for business with more than four stars in 2018, which is up from 48 percent in 2017.

Additionally, 11% looked just for organizations with an ideal five star score.

Source: Brightlocal

15 Percent Of Customers Do Not Trust Businesses Without Having Online Reviews

No trust suggests no interactions. 15% of potential customers will not even think about working with a business they can't find opinions about.

Source: Statuslabs

86% Of Customers Would Think About Writing A Review For A Business

Your customers are your most valuable resource, and it's not only because of the money they spend at your business. If you provide a great experience, they will be willing to share it.

Source: Brightlocal