53% Of Customers Anticipate Businesses To Reply Within A Week To Unfavorable Reviews

Online review statistics show that 63% of customer reviews go on without a reply. That's regrettable, since those companies are losing clients that way.

Source: Review Trackers

82 Percent Of Customers Visit Review Sites Due To The Fact That They Wish To Acquire A Service Or A Product And Want To Get The Facts About The Businesses Product Or Services.

Review sites are locations that customers go to get the truth about a product, service or business . Because they have actually already formed a buying decision, users come. The bulk of them (89%) purchase within a week of their visit. And 29% do so within 24 hours.

Source: RevLocal

73 Percent Of Customers Believe Written Reviews Are More Vital Than Star And Number Scores

Online review data make it clear individuals aren't pleased with scores alone.

Written reviews make the stats appear more genuine which is what the potential clients are trying to find. Practically a 3rd of consumers say composed reviews are the only feature that makes them believe the websites' reviews are appropriate and beneficial.

Source: Fan and Fuel

Almost All Consumers, Who Utilize Online Reviews, Read Them Early In The Buying Process

Let's say you wish to purchase a brand-new car and there are a number of models which fit your requirements. How do you choose the very best one for you? Well, you read online reviews.

With the help of other people, you quickly choose one that works for you. That's how favorable reviews transform consumers into consumers.

Source: Consumer Affairs

One-half Of All Of The Millennial's "Always" Read Online Reviews For Businesses

Younger individuals understand the value of being informed. User-generated content has an unassailable influence on customers.

If businesses think of the power of consumer reviews over millennials, they will realize what they've been missing out on. Older people are various though, just 6% of people aged 55 or older read reviews.

Source: Brightlocal

The Majority Of Shoppers Aged 25-34 Wrote Reviews

According to Statista, the younger generations are obviously the more opinionated ones.

Source: Statista

Online Reviews Impact 67.7% Of Customer Purchasing Decisions

More than two thirds of consumers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.

Source: Moz

Most Local Businesses Have Approximately 39 Google Reviews

Individuals like to share their experience after they've visited a supplier. Online review trends reveal people prefer to comment if they had a positive experience, instead of a mediocre or unfavorable one.

Source: Brightlocal

61% Of Local Businesses Have An Average Rating Of 4 Or 5 Stars

Overall two-thirds of companies have great and awesome rankings. Only 5% of businesses have a rating listed below three stars.

Source: Brightlocal

Google Accounts For 57.5 Percent Of All Reviews Across The World

Google is in the lead here, followed by Facebook as a far-off second.

Here are the online reviews distribution rankings:

Google with 57.5%, Facebook with 19%, TripAdvisor at 8.4%, Yelp at 6.6% and Others at 8.6%.

Source: Review Trackers

74 Percent Of Regional Companies Have At A Minimum, 1 Google Review

One review is far from sufficient to enhance your site's SERP ranking.

Looking at online ratings stats, we learnt that a business needs to have an average of 40 reviews before people "Award" it with a star.

Source: Brightlocal

Only 44 Percent Of Local Companies Have Accepted Their Google My Business Listing

That's 56 percent of your competition that aren't benefiting from their listing.

While business listings on the major review platforms are totally free, a remarkably low number of businesses actually use them.

Although we now know why consumer reviews are so powerful, a lot of businesses obviously do not.

Source: LsaInsider

A Lone Business Review Can Lift Its Conversions By 10 Percent

Online review statistics show user-generated content can do wonders in terms of conversions.

A single review can have a massive impact on your business.

A hundred reviews can raise your conversion rates by as much as 37 percent. Two hundred can offer an astonishing 44% boost.

Source: RevLocal

Software Reviews Impact Over 98 Percent Of All Purchasers

18% of software application buyers consider reviews to be a necessary factor in the purchase procedure. Software application reviews have no impact whatsoever on only 2 percent of consumers. Two-thirds of them read more than six reviews to decide and 14% of them read more than 20 reviews.

Source: Capterra

83% Of Customers Don't Rely On Advertising

The traditional channels to reach customers aren't as prominent as they utilized to be. Most users who no longer trust ads choose to take note of consumers' suggestions online.

Source: Statuslabs

67% Of Consumers Report Reviews Are A "Very Important" Factor When Picking A Service Provider

When consumers have to choose a service provider, reviews have a huge impact on their decision.

Source: DemandGenReport