Fifty Percent Of All Of The Millennial's "Constantly" Read Online Reviews For Businesses

Younger individuals understand the worth of being informed. User-generated material has an unassailable impact on customers.

If businesses think of the power of consumer reviews over millennials, they will understand what they've been losing out on. Older individuals are different though, only 6% of people aged 55 or older read reviews.

Source: Brightlocal

89% Of Consumers Want To Read Reviews Using Their Smartphones

Be it via an app or a mobile browser, folks prefer to read reviews on their phones.

Source: Statista

If They Were Asked, 77% Of Customers Would Most Likely Leave A Review

More than a 35% would post a review to notify others about their consumer experience and 24% would likely direct their review to the business itself.

Over a 26% would want to post a review to assist other individuals with their decision making process.

Source: Podium

64 Percent Of Americans Agree That User-generated Content (consumer Reviews) Enhanced Their Shopping Experience In 2017

30 percent of consumers who read customer reviews, agree that it increases their buying confidence.

Organizations use the reviews to enhance their services and products.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

Positive Reviews Encourage 68 Percent Of Customers To Choose Local Businesses

Given that the huge bulk of consumers read reviews, you'd want yours to be appealing to brand-new customers? Keep them short, positive and sweet.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

United States Buyers View "Product Performance" To Be The Most Useful Information In Product Reviews

When people check out reviews, they concentrate on various elements of the shopping experience. But according to online review stats, 60% of them are most thinking about the item's performance.

Client satisfaction, product quality and quality in time are the next few considerations for more than 50% of American customers.

Source: Statista

91 Percent Of Millennials Trust Online Reviews As Much As Loved Ones

Online review stats position consumers' reviews as the most trustworthy source of recommendations. Online reviews normally bring the exact same weight as advice from friends and family.

Source: Brightlocal

A Lot Of Best Selling Products Have A Typical Ranking Of 4.2 To 4.7

You can't make everyone happy, which is why perfect 5 star rankings are suspicious. That's why it is abnormal to get perfect 5 star rankings.

According to customer rating statistics, conversion rates start to decrease as scores rise above 4.7.

Source: Spiegel Research Center

Google Represents 57.5 Percent Of All Reviews Throughout The World

Google is in the lead here, followed by Facebook as a distant second.

These are the online reviews circulation rankings:

Google with 57.5%, Facebook at 19%, TripAdvisor with 8.4%, Yelp with 6.6% and Others with 8.6%.

Source: Review Trackers

83% Of All Young Shoppers Were Asked To Submit A Review Recently

Of those asked, 80% of consumers did give a review. In general, businesses have actually asked 66% of all customers to leave a review on their business.

Source: Brightlocal

30% Of Clients Feel Comfortable With A Business Which Answers Online Reviews

Communicating with your consumers builds their trust. Even something like responding to their reviews and comments can make them feel appreciated.

As you might anticipate, clients who feel this way are happy to spend more money with a business.

Source: Statuslabs

73% Of Consumers Believe Customer Reviews Are More Important Than Star And Number Scores

Online review data make it clear individuals aren't satisfied with ratings alone.

Client reviews make the statistics appear more authentic which is what the potential clients are looking for. Nearly a 3rd of consumers state composed reviews are the only function that makes them believe the websites' reviews are useful and relevant.

Source: Fan and Fuel

Software Application Reviews Impact Over 98 Percent Of All Buyers

18% of software buyers consider reviews to be a necessary factor in the purchase procedure. Software application reviews have no impact whatsoever on only 2% of customers. Two-thirds of them read more than six reviews to decide and 14 percent of them read more than 20 reviews.

Source: Capterra