86% Of Consumers Would Think About Writing A Review For A Business

Your consumers are your most valuable resource, and it's not just because of the money they spend at your business. If you give them a great experience, they will want to share it.

Source: Brightlocal

54% Of Americans Pay The Most Attention To The Typical Star Ranking Of A Local Business

The star score is the first thing consumers see. Still, users focus on other elements too, like the quantity, recency, length, and sentiment of reviews. Each of these alone influences more than a 3rd of USA consumers.

Source: Statista

89% Of Consumers Prefer To Read Reviews On Their Cell Phones

Be it via an app or a mobile browser, most people choose to read reviews on their mobile phones.

Source: Statista

USA Buyers Regard "Product Performance" To Be The Most Useful Info In Product Reviews

They focus on different elements of the shopping experience when people read reviews. But according to online review stats, 60% of them are most interested in the product's performance.

Client satisfaction, product quality and quality with time are the next couple of considerations for more than 50% of US clients.

Source: Statista

30% Of Clients Feel Favorable To A Company Which Answers Online Reviews

Corresponding with your consumers develops trust. Even something easy like responding to their reviews and comments can make them feel appreciated.

As you might expect, clients who feel this way are happy to spend more money with a company.

Source: Statuslabs

83% Of All Young Shoppers Were Asked To Submit A Review Recently

Of those invited, 80% of customers did post a review. In general, businesses have asked 66% of all customers to submit a review on their company.

Source: Brightlocal

72% Of Clients Won't Take Action Unless They Check Out Some Reviews

Regardless of how enticing your marketing is, you still require client reviews. There's no skirting around it. Customers are still willing to hear you out, but they rely on other individuals more.

Source: My Testimonial Engine

63.6 Percent Of Customers Go To Google To Read Reviews Of A Business

Thinking about the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and 3rd, leaving Facebook (23%) at the bottom of the list.

When it comes to trust, these online review stats reveal the general popularity of a site can only go so far.

Source: Review Trackers

Facebook Reviews Impact More Than 50 Percent Of Consumers' Buying Decisions

Facebook is presently the most popular social media which can likewise influence our purchasing decisions.

According to social media reviews stats, Facebook affects over half of users' purchase decisions.

Facebook reviews stats expose that 4 out of five users are most likely to trust a local business if it has favorable reviews.

Source: RevLocal

98 Percent Of Yelp's Site Visitors Purchased From A Business They Discovered On The Website

Generally, 142 million consumers go to Yelp monthly. This is as excellent a time as any if you have not claimed your free Yelp business page.

Source: RevLocal

Software Application Reviews Impact Over 98 Percent Of All Buyers

18 percent of software buyers consider reviews to be a vital factor in the purchase process. Software reviews have no impact whatsoever on only 2% of customers. Two-thirds of them read more than 6 reviews to decide and 14 percent of them read more than 20 reviews.

Source: Capterra

71% Of Millennials Browse Customer Reviews Of Professional Services

Over half of all individuals in need of an expert service turn to online reviews.

According to online reviews data, 59% used online reviews to select a physician or an attorney.

Young people (age 18-35) are much more inclined to hire an expert based upon online reviews. Just 19% of millennials will consider working with a lawyer without any.

Source: Thomson Reuters

If It Has Negative Reviews As Well, 52% Of Customers Trust An Item More

We already discussed the positive and negative reviews and their effect on customers. Nevertheless, all products have their faults, if all of a products reviews are positive, it raises warnings that perhaps the reviews are fake. Consumers anticipate to see some negative reviews.

Source: Capterra

60% Of Consumers Refer To Blog And Social Media Reviews On Their Mobile Phones Prior To Shopping

In-store purchasing is influenced significantly by blogs and reviews on social networks. With men being two times as likely to be influenced than women.

Reviews and score statistics reveal individuals value the viewpoint of peers more than any other content.

Source: Collective Bias

Online Item Reviews About An Item Can Boost Its Conversion Rate By More Than 270 Percent

User review statistics reveal the purchase likelihood for an item with five reviews is 270% higher than the same product without reviews.

Source: Spiegel Research Center

Just 6 Percent Of Consumers Do Not Trust Client Reviews At All

According to customer review data, a tremendous 19 percent of consumers always rely on online reviews and never ever a make a purchase without checking out reviews.

Source: Statista

When Purchasing Home Electronics, 88% Of Americans Reported That Product Reviews Were The Most Influential Element

Statistics reveal that reviews were more effective than TV ads at 37%, social networks at 23% and display advertisements at 49%.

Source: Statista