The Typical Review Word Count Has Become 65% Much Shorter Since 2010

At this present time reviews are much shorter, simpler, and more straight to the point. The length of a review in 2019 is equivalent to that of a tweet.

Source: Review Trackers

61% Of Local Businesses Have A Typical Rating Of 4 Or 5 Stars

Typically 2 out of 3 companies have outstanding and awesome ratings. Just 5% of companies have a rating listed below 3 stars.

Source: Brightlocal

Consumers Could Spend 31 Percent More With A Business That Has Great Reviews

Take notice of this fact. The more detailed other users describe your product or service, the more cash you can charge and customer review statistics reveal to us exactly how much more.

Source: Martech Zone

83% Of Consumers Do Not Trust Advertising

The traditional channels to reach customers aren't as prominent as they utilized to be. Many users who no longer trust ads select to take notice of consumers' recommendations online.

Source: Statuslabs

63.6% Of Consumers Check Out Google To Read Reviews Of A Business

Considering the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and 3rd, leaving Facebook (23%) at the end.

These online review stats reveal the general popularity of a website can just presume when it concerns trust.

Source: Review Trackers

Because They Want To Purchase A Service Or A Product And Desire To Get The Truth About The Businesses Products And Services, 82% Of Consumers Go To Review Sites.

Review sites are places that people go to get the facts about a business, service or product . Users come due to the fact that they have already formed a buying decision. The bulk of them (89 percent) buy within a week of their visit. And 29 percent do so in 24 hours.

Source: RevLocal

91% Of Companies Think The Business's Star Rating Can Determine Whether They Win Or Lose A Potential Team Member

The 86% of businesses doubt the integrity of online reviews. Nonetheless, they understand the enormous effect user ratings have on their business. Undesirable customer or employee reviews can affect 90% of job seekers.

Source: Career Arc

60% Of Customers Consult Blog And Social Network Reviews On Their Mobile Devices Before Shopping

In-store purchasing is influenced considerably by blogs and reviews on social networks. With males being two times as likely to be influenced than women.

Reviews and ranking statistics reveal people value the viewpoint of peers more than any other content.

Source: Collective Bias

Unfavorable Reviews Can Boost Conversion By Up To 85 Percent

It sounds crazy, but negative reviews can be a positive driver for users to spend more time on your website. According to online review statistics, people spend more than 5 times as long on a website when they check out negative reviews.

When there are a mix of negatives and positives, more than two-thirds of users trust reviews more. A frustrating 95 percent suspect censorship or faked reviews if there aren't any unfavorable ones.

Source: Reevoo

Reviews Are The Most Important Part Of The Purchase Decision For Over 90% Of United States Clients

24% of US shoppers consider reviews as 'very influential'.

To illustrate the significance of online reviews and scores, did you know that 81 percent of consumers will pay more for a product with reviews and those very same customers are likewise ready to accept slower shipping times for such products.

Source: Turntonetworks

95% Of Dissatisfied Clients Will Go Back To A Business If A Business Makes An Effort To Solve Problems Quickly And Efficiently

Customers do not expect you to be perfect. When things go wrong, they do expect you to fix things. If there's nothing else a business can do to deal with a problem, a simple coupon can say "We're sorry" in a more attractive way.

Source: SocialMediaToday

Fifty Percent Of All Of The Millennial's "Always" Check Out Online Reviews For Businesses

Younger people know the value of being informed. User-generated material has an unassailable impact on consumers.

If businesses stop to consider the power of customer reviews over millennials, they will realize what they've been missing out on. Older individuals are different though, only 6% of individuals aged 55 or older read reviews.

Source: Brightlocal

91 Percent Of Millennials Rely On Online Reviews As Much As Family And Friends

Online review stats place clients' reviews as the most reliable source of recommendations. Online reviews usually carry the same weight as advice from family and friends.

Source: Brightlocal

When Purchasing Home Electronics, 88% Of Americans Claimed That Product Reviews Were The Most Prominent Element

Stats reveal that reviews were more effective than Television advertisements at 37%, social media at 23% and display advertisements at 49%.

Source: Statista

95% Of Travelers Check Out Online Reviews Prior To Booking Travel Related Services

Leisure and business travelers alike read reviews to form an opinion. Business tourists read an average of 5 reviews vs. 6-7 for leisure tourists.

Source: Trust You

Only 6% Of Consumers Don't Trust Client Reviews At All

According to consumer review stats, a whopping 19% of customers always rely on online reviews and never ever a make a purchase without checking out reviews.

Source: Statista

A One Star Increase In Score Can Result In A 5% To 9% Boost In Business Earnings

Businesses that treat clients well generally prosper, review websites help make certain of that.

Source: Statuslabs

89% Of Consumers Read A Companies Responses To Reviews

Not only do a lot of customers check out the review replies, 30% of them value them highly. Practically 96% read the replies to their own reviews.

Source: Brightlocal