When Buying Home Electronics, 88% Of Americans Declared That Product Reviews Were The Most Influential Factor

Stats reveal that reviews were more helpful than Television ads at 37%, social networks at 23% and display ads at 49%.

Source: Statista

Google Represents 57.5 Percent Of All Reviews Around The World

Google is in the lead here, followed by Facebook as a distant second.

Here's the online reviews distribution rankings:

Google with 57.5%, Facebook at 19%, TripAdvisor with 8.4%, Yelp at 6.6% and Others with 8.6%.

Source: Review Trackers

54% Of Americans Pay The Most Attention To The Average Star Ranking Of A Local Organization

The star ranking is the first thing consumers see. Still, users focus on other elements as well, like the amount, recency, length, and sentiment of reviews. Each of these alone affects more than a 3rd of USA consumers.

Source: Statista

53% Of Americans Consider Item Reviews And Ratings As The Most Vital Part Of The Online Shopping Experience In 2018.

Today's consumers are smart and want the best bang for their dollar. It's no wonder that they consider checking out reviews as a big part of the purchasing decision.

Source: Statista

Software Reviews Impact Over 98 Percent Of All Buyers

18 percent of software buyers consider reviews to be an essential factor in the purchase procedure. Software reviews have no impact whatsoever on only 2 percent of customers. Two thirds of them read more than 6 reviews to decide and 14% of them read more than 20 reviews.

Source: Capterra

86% Of Consumers Would Think About Composing A Review For A Business

Your customers are your most important resource, and it's not just because of the cash they spend at your business. If you provide a great experience, they will be willing to share it.

Source: Brightlocal

73% Of Customers Believe Consumer Reviews Are More Vital Than Star And Number Ratings

Online review stats make it clear people aren't pleased with ratings alone.

Customer reviews make the statistics appear more genuine which is what the prospective clients are searching for. Almost a third of customers say written reviews are the only feature that makes them think the websites' reviews are relevant and helpful.

Source: Fan and Fuel

70% Of Consumers Need To Check Out At Least Four Reviews Before They Can Rely On A Business

4 reviews may be too few. The majority of people check out a lot more reviews to get an idea of how the business is actually doing. Do not depend on that fact alone.

Source: Brightlocal

If A Company Deals With Issues Rapidly And Efficiently, 95% Of Unhappy Clients Will Return To A Business

Customers do not anticipate you to be perfect. They do expect you to take care of things when they go wrong. If there's absolutely nothing else a company can do to resolve a concern, a simple coupon can say "We are sorry" in a more appealing way.

Source: SocialMediaToday

83 Percent Of Consumers Don't Trust Advertising

The conventional channels to reach customers aren't as prominent as they utilized to be. Most users who no longer trust ads pick to pay attention to consumers' recommendations online.

Source: Statuslabs

A Lot Of Best Selling Products Have An Average Rating Of 4.2 To 4.7

You can't make everybody happy, which is why perfect 5 star ratings are suspicious. That's why it is unnatural to get perfect 5 star ratings.

According to consumer rating statistics, conversion rates begin to reduce as ratings rise above 4.7.

Source: Spiegel Research Center

71% Of Millennials Browse Customer Reviews Of Expert Services

More than half of all people in need of an expert service turn to online reviews.

According to online reviews statistics, 59% utilized online reviews to select a physician or a legal representative.

Young people (age 18-35) are a lot more inclined to hire a professional based upon online reviews. Only 19% of millennials will think about employing a lawyer without any.

Source: Thomson Reuters

Just 44% Of Local Companies Have Actually Claimed Their Google My Business Listing

That's 56% of your competition that aren't taking advantage of their listing.

While business listings on the major review platforms are complimentary, a remarkably low number of businesses in fact make use of them.

Although we now understand why customer reviews are so powerful, a lot of businesses apparently do not.

Source: LsaInsider

Clients Could Invest 31 Percent More With A Business That Has Terrific Reviews

Focus on this fact. The more detailed other users describe your services or product, the more money you can charge and customer review statistics reveal to us precisely just how much more.

Source: Martech Zone

82% Of Customers Go To Review Websites Due To The Fact That They Want To Purchase A Product Or A Service And Wish To Get The Facts About The Businesses Services And Products.

Review sites are locations that customers go to get the facts about a business, services or product . Users come since they have actually already formed a purchase decision. The majority of them (89 percent) buy within a week of their visit. And 29 percent do so in 24 hours.

Source: RevLocal

More Than Four Negative Reviews About A Company Or Product Might Decrease Sales By 70 Percent

One negative review suffices for 35% of a website's visitors to choose not to purchase. 3 negative reviews can cost a business 59% fewer sales.

Obviously, they can be compensated by the large variety of positive reviews you receive.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

70% Of Customers Prefer To Find Out About A Business By Means Of Reviews And Posts, Rather Than Ads

Advertisements are all well and good, but it's worth attempting a different approach also. Reviews are by far the very best way to find the truth about a service or product.

Source: Statuslabs