Just 44 Percent Of Local Companies Have Accepted Their Google My Business Listing

That's 56 percent of your competition that aren't benefiting from their listing.

While business listings on the major review platforms are totally free, a surprisingly low number of businesses really use them.

Although we now understand why consumer reviews are so powerful, the majority of businesses apparently do not.

Source: LsaInsider

70 Percent Of Consumers Need To Check Out A Minimum Of Four Reviews Before They Can Rely On A Business

4 reviews may be too few. Most people check out many more reviews to get a better idea of how the business is really doing. Do not depend on that statistic alone.

Source: Brightlocal

If A Business Deals With Problems Quickly And Effectively, 95% Of Unsatisfied Clients Will Go Back To A Company

Clients do not expect you to be perfect. When things go wrong, they do expect you to resolve things. If there is absolutely nothing else a company can do to deal with an issue, a simple coupon can say "We are sorry" in a more enticing way.

Source: SocialMediaToday

Only 6% Of Consumers Don't Trust Customer Reviews At All

According to client review statistics, a tremendous 19 percent of consumers always rely on online reviews and never ever a make a purchase without checking out reviews.

Source: Statista

US Buyers View "Product Performance" To Be The Most Useful Info In Product Reviews

They focus on various elements of the shopping experience when people check out reviews. But according to online review statistics, 60% of them are most interested in the item's performance.

Client satisfaction, product quality and quality over time are the next couple of factors to consider for more than 50% of American customers.

Source: Statista

70 Percent Of Consumers Choose To Learn About A Business Via Reviews And Posts, Rather Than Ads

Advertisements are all well and good, however it's worth trying a different approach also. Reviews are by far the best method to find the truth about a product or service.

Source: Statuslabs

More Than Half Of Clients Aged 25 To 34 Submitted Reviews

According to Statista, the more youthful generations are seemingly the more opinionated ones.

Source: Statista

83% Of All Younger Buyers Were Invited To Give A Review Recently

Of those asked, 80% of clients did submit a review. In general, companies have actually asked 66% of all consumers to give a review on their business.

Source: Brightlocal

Fifty Percent Of All Of The Millennial's "Always" Read Online Reviews For Companies

More youthful individuals know the worth of being informed. User-generated content has an indisputable effect on customers.

They will realize what they've been missing out on if businesses stop to consider the power of client reviews over millennials. Older individuals are various though, just 6% of people aged 55 or older check out reviews.

Source: Brightlocal

Almost All Consumers, Who Utilize Online Reviews, Read Them Early On In The Buying Process

Let's say you wish to buy a brand-new vehicle and there are several models which fit your requirements. How do you select the very best one for you? Well, you read reviews.

With the help of other people, you manage to select one that works for you. That's how favorable reviews transform customers into consumers.

Source: Consumer Affairs

53% Of Consumers Anticipate Companies To Respond Within A Week To Unfavorable Reviews

Online review stats reveal that 63% of customer reviews go on without a response. That's regrettable, because those businesses are losing clients that way.

Source: Review Trackers

Most Local Companies Have An Average Of 39 Google Reviews

Individuals like to share their experience after they've visited a supplier. Online review trends show individuals choose to comment if they had a positive experience, rather than a mediocre or unfavorable one.

Source: Brightlocal

86% Of Customers Would Think About Composing A Review For A Business

Your clients are your most valuable resource, and it's not just because of the money they spend at your business. If you give them a good experience, they will be willing to share it.

Source: Brightlocal

15 Percent Of Consumers Don't Trust Businesses Without Any Online Reviews

No trust implies no interactions. 15 percent of possible clients will not even consider doing business with a company they can't discover viewpoints about.

Source: Statuslabs

63.6% Of Customers Go To Google To Read Reviews Of A Business

Considering the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and 3rd, leaving Facebook (23%) at the bottom of the list.

These online review stats show the basic appeal of a website can only presume when it pertains to trust.

Source: Review Trackers

30% Of Customers Feel Comfortable With A Business Which Reacts To Online Reviews

Corresponding with your clients creates trust. Even something easy like responding to their comments and reviews can make them feel appreciated.

As you might anticipate, customers who feel this way are going to invest more money with a business.

Source: Statuslabs

More Than Four Negative Reviews About A Business Or Service May Decrease Sales By 70%

One negative review suffices for 35% of a website's visitors to choose not to buy. 3 negative reviews can cost a business 59 percent fewer sales.

Obviously, they can be compensated by the sheer number of positive reviews you receive.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

49% Of Consumers Consider The Number Of Online Reviews As A Vital Consideration Of Their Buying Decision

Customers value not just the quality or nature of the reviews, however they consider their quantity and recency too.

The share of customers, who take note of the variety of reviews is presently at 46 percent.

Source: Brightlocal