More Than Four Negative Reviews About A Business Or Service May Decrease Sales By 70%

One negative review is enough for 35% of a site's visitors to decide not to purchase. 3 negative reviews can cost a business 59 percent fewer sales.

Of course, they can be compensated by the large number of positive reviews you get.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

77% Of Customers Would Definitely Submit A Review If They Were Asked

More than a 35% would do it to educate others about their customer encounter and 24% would rather direct their review to the business itself.

Over a 26% would want to post a review to assist other individuals with their decision making process.

Source: Podium

63.6 Percent Of Customers Visit Google To Read Reviews Of A Business

Thinking about the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and third, leaving Facebook (23%) behind.

These online review statistics show the general popularity of a website can just presume when it pertains to trust.

Source: Review Trackers

88% Of Executives Consider Reputation Risk As A Top Business Issue

Reputation management stats indicate a business's reputation doesn't affect just the customers. Prospective employees also take a look at ratings and read reviews.

Source: Deloitte

30% Of Consumers Feel Positive About A Company Which Answers Online Reviews

Staying connected with your consumers establishes trust. Even something like responding to their reviews and comments can make them feel valued.

As you might anticipate, customers who feel this way are going to invest more cash with a company.

Source: Statuslabs

89% Of Consumers Browse A Businesses Replies To Reviews

Not only do many consumers read the review replies, 30% of them hold them in high regard. Practically 96% read the replies to their own reviews.

Source: Brightlocal

54% Of Americans Pay The Most Attention To The Average Star Score Of A Local Business

The star ranking is the first thing customers see. Still, users take note of other aspects also, like the amount, recency, length, and sentiment of reviews. Each of these alone influences more than a 3rd of American customers.

Source: Statista

91% Of Millennials Rely On Online Reviews As Much As Friends And Family

Online review statistics place clients' reviews as the most credible source of recommendations. Online reviews usually bring the very same weight as suggestions from family and friends.

Source: Brightlocal

95 Percent Of Travelers Check Out Online Reviews Prior To Booking Travel Related Services

Leisure and business travelers alike read reviews to form a viewpoint. Business travelers check out approximately 5 reviews vs. 6-7 for leisure tourists. 59percent of all travelers report that they check out reviews 'constantly' or 'very frequently'.

Source: Trust You

90 Percent Of Visitors Require Less Than 10 Reviews To Form A Viewpoint About A Business

You understand what people say about impressions, right?

Users get their impression of your businesses through reviews. Typically through less than 10 of them.

If you don't have reviews on your website, consider asking your visitors to write one.

Source: Martech Zone

Online Item Reviews About An Item Can Raise Its Conversion Rate By A Whopping 270 Percent

User review statistics reveal the purchase probability for a product with 5 reviews is 270% higher than the very same product without reviews.

Source: Spiegel Research Center

83 Percent Of Consumers Don't Rely On Advertising

The standard channels to reach customers aren't as prominent as they used to be. Most users who no longer trust advertisements select to take note of consumers' recommendations online.

Source: Statuslabs

70% Of Consumers Need To Read A Minimum Of 4 Reviews Before They Can Trust A Business

Four reviews may be too few. Many people check out a lot more reviews to get a better idea of how the business is in fact doing. Do not depend upon that figure alone.

Source: Brightlocal

Reviews Posted On Twitter Can Grow Sales By 6.46%

Online review stats reveal that reviews shared on Twitter, do more to boost sales than those on any other social network.

Source: Yotpo

Since They Desire To Buy A Product Or A Service And Want To Get The Facts About The Businesses Items And Services, 82 Percent Of Consumers Check Out Review Sites.

Users come due to the fact that they have actually currently formed a buying decision. The majority of them (89 percent) purchase within a week of their visit.

Source: RevLocal