70 Percent Of Customers Need To Check Out At Least 4 Reviews Before They Can Trust A Business

4 reviews may be too few. Many people read a lot more reviews to get a better idea of how the business is in fact doing. Don't depend upon that figure alone.

Source: Brightlocal

Negative Reviews Can Improve Conversion By Up To 85 Percent

It sounds insane, but negative reviews can be a positive driver for users to spend more time on your website. According to online review data, individuals spend more than five times as long on a site when they check out negative reviews.

More than two-thirds of users trust reviews more when there are a mix of negatives and positives. If there aren't any negative ones, a frustrating 95 percent suspect censorship or faked reviews.

Source: Reevoo

77% Of Customers Would Submit A Review If They Were Asked

More than a 35% would submit a review to educate others about their customer experience and 24% would probably direct their review to the business itself.

Over a 26% would want to give a review to help other people with their decision making process.

Source: Podium

Just 6% Of Consumers Do Not Rely On Consumer Reviews At All

According to customer review stats, a whopping 19% of customers constantly rely on online reviews and never a make a purchase without checking out reviews.

Source: Statista

61% Of Regional Businesses Have A Typical Score Of 4 Or 5 Stars

Generally 2 out of 3 businesses have exceptional and awesome scores. Just 5% of businesses have a ranking listed below three stars.

Source: Brightlocal

95% Of Unhappy Customers Will Return To A Company If A Business Makes An Effort To Solve Problems Quickly And Effectively

Customers don't expect you to be perfect. When things go wrong, they do anticipate you to fix things. If there's absolutely nothing else a company can do to fix a concern, a simple coupon can say "We're sorry" in a more appealing way.

Source: SocialMediaToday

53% Of Consumers Anticipate Businesses To Answer Back Within A Week To Negative Reviews

Online review statistics reveal that 63% of customer reviews stay without a reply. That's regrettable, due to the fact that those companies are losing clients that way.

Source: Review Trackers

Almost All Customers, Who Utilize Online Reviews, Read Them Very Early In The Buying Process

Let's say you wish to purchase a brand-new vehicle and there are a number of models which fit your requirements. How do you pick the very best one for you? Well, you read online reviews.

With the help of other consumers, you quickly select one that works for you. That's how positive reviews transform customers into clients.

Source: Consumer Affairs

74% Of Regional Companies Have At Least One Google Review

A single review is far from adequate to enhance your site's SERP ranking.

Taking a look at online rankings stats, we learnt that a company requires to have at least 40 reviews before visitors "Award" it with a star.

Source: Brightlocal

Online Product Reviews About A Product Can Boost Its Conversion Rate By An Unprecedented 270 Percent

User review statistics show the purchase probability for an item with 5 reviews is 270 percent higher than the very same product without reviews.

Source: Spiegel Research Center

89% Of Customers Read A Companies Replies To Reviews

Not only do a lot of customers read the review replies, 30% of them value them highly. Almost 96% read the feedback to their own reviews.

Source: Brightlocal

30% Of Clients Feel Comfortable With A Business Which Reacts To Online Reviews

Corresponding with your consumers builds their trust. Even something as simple as reacting to their reviews and comments can make them feel appreciated.

As you might expect, customers who feel this way are more willing to invest more money with a business.

Source: Statuslabs

95 Percent Of Travelers Read Online Reviews Prior To Scheduling Travel Related Services

Leisure and business travelers alike read reviews to form a viewpoint. Business travelers check out an average of 5 reviews vs. 6-7 for leisure travelers.

Source: Trust You

Consumers Could Spend 31 Percent More With A Business That Has Great Reviews

Focus on this statistic. The more detailed other users describe your services or product, the more money you can charge and customer review stats reveal to us exactly just how much more.

Source: Martech Zone

Favorable Reviews Encourage 68 Percent Of Consumers To Use A Local Business

Considering that the huge bulk of consumers read reviews, you'd want yours to be appealing to new consumers? Keep them short, positive and sweet.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

83% Of All Younger Buyers Were Invited To Leave A Review Recently

Of those asked, 80% of clients did post a review. In general, businesses have asked 66% of all clients to submit a review on their company.

Source: Brightlocal

If It Has Less Than A 4 Star Ranking, More Than Half Of Customers Will Not Use A Service

This stat is one of lots of that show the significance of online scores. Now that news of client satisfaction travels this quick, keeping your clients pleased is more important than ever.

57 percent of customers have looked for companies with more than 4 stars in 2018, which is up from 48% in 2017.

11% looked just for services with an ideal five star rating.

Source: Brightlocal

67% Of Consumers Claim Reviews Are A "Very Important" Factor When Selecting A Service Provider

When customers have to pick a service provider, reviews have a huge impact on their decision.

Source: DemandGenReport