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Only 44 Percent Of Local Businesses Have Actually Claimed Their Google My Business Listing
That's 56% of your competition that aren't taking advantage of their listing.
While business listings on the major review platforms are free, a remarkably low number of companies actually make use of them.
Although we now understand why consumer reviews are so effective, the majority of businesses obviously don't.
Source: LsaInsider
98 Percent Of Yelp's Site Visitors Bought From A Business They Found On The Site
Normally, 142 million consumers visit Yelp every month. This is as good a time as any if you haven't declared your free Yelp business page.
Source: RevLocal
A Single Business Review Can Lift Its Conversions By 10 Percent
Online review stats show user-generated material can do wonders in regards to conversions.
A single review can have a huge impact on your business.
A hundred reviews can increase your conversion rates by as much as 37%. Two hundred can offer an astonishing 44% boost.
Source: RevLocal
49% Of Consumers Consider The Number Of Online Reviews As An Essential Factor In Their Purchasing Decision
Consumers value not only the quality or nature of the reviews, but they consider their number and recency as well.
The share of clients, who pay attention to the number of reviews is currently at 46%.
Source: Brightlocal
71% Of Millennials Browse Consumer Reviews Of Expert Services
Majority of all individuals in need of an expert service turn to online reviews.
According to online reviews statistics, 59% used online reviews to select a doctor or a lawyer.
Young people (age 18-35) are much more likely to employ an expert based upon online reviews. Just 19% of millennials will consider hiring a legal representative without any.
Source: Thomson Reuters
88% Of Executives Regard Reputation Risk As A Top Business Concern
Reputation management stats show a business's reputation doesn't affect just the consumers. Prospective employees also take a look at scores and read reviews.
Source: Deloitte
91% Of Companies Believe The Business's Star Rating Can Determine Whether They Win Or Lose A Possible Employee
The 86% of businesses question the integrity of online reviews. However, they recognize the enormous impact user rankings have on their business. Unfavorable customer or employee reviews can influence 90% of job seekers.
Source: Career Arc
Because They Desire To Purchase A Product Or A Service And Want To Get The Truth About The Businesses Products And Services, 82% Of Consumers Visit Review Sites.
Review sites are locations that customers go to get the truth about a product, business or service . Users come since they have actually already formed a purchase decision. The majority of them (89%) purchase within a week of their visit. And 29% do so within 24 hours.
Source: RevLocal
Buyers Checking Out Reviews On A Mobile Device Are 127% More Likely To Buy Than Desktop Users
Mobile users prefer to get things done faster. Buying choices are made rapidly.
Online reviews are obviously persuasive, yet marketers haven't necessarily come to appreciate the power of them.
Source: Martech Zone
70 Percent Of Consumers Choose To Learn About A Business Via Reviews And Posts, Rather Than Ads
Advertisements are all well and good, but it's worth attempting a different approach too. Reviews are without a doubt the best method to find the truth about a service or product.
Source: Statuslabs
77% Of Customers Don't Trust Reviews That Are Older Than Three Months
Clients don't care how excellent your service or product was in the past. Part of why online reviews matter is due to the fact that they are relevant and fresh.
Consumers understand businesses lose their touch all the time, which is why the majority of them consider older reviews irrelevant.
It is for this reason that companies need to be continuously asking for reviews.
Source: Statuslabs
67% Of Consumers Admit Reviews Are A "Very Crucial" Factor When Choosing A Solution Provider
Reviews have an enormous effect on their decision when customers have to select a solution provider.
Source: DemandGenReport
53% Of Customers Anticipate Businesses To Respond Within A Week To Unfavorable Reviews
Online review stats clarify that 63% of customer reviews remain without a reply. That's too bad, since those companies are losing customers that way.
Source: Review Trackers
70% Of Customers Need To Check Out A Minimum Of 4 Reviews Before They Can Trust A Business
Four reviews may be too few. Many people read many more reviews to get a clear view of how business is actually doing. Don't depend upon that fact alone.
Source: Brightlocal
61% Of Local Businesses Have A Typical Score Of 4 To 5 Stars
Overall two thirds of businesses have good and outstanding rankings. Just 5% of companies have a ranking listed below 3 stars.
Source: Brightlocal
A Lot Of Best-selling Items Have An Average Score Of 4.2 To 4.7
You can't make everyone happy, which is why perfect 5 star scores are suspicious. Somebody always has a little a gripe. That's why it is unnatural to get perfect 5 star scores. Often a lower score really helps your overall rating.
According to client rating statistics, conversion rates begin to decrease as ratings rise above 4.7.
Source: Spiegel Research Center
53 Percent Of Americans Consider Product Reviews And Scores As The Most Crucial Part Of The Online Shopping Experience In 2018.
Today's buyers are wary and want the best bang for their buck. It's no surprise that they consider reading reviews as a big part of the buying decision.
Source: Statista