Many Local Businesses Have Approximately 39 Google Reviews

Individuals like to share their experience after they've gone to a supplier. Online review trends reveal individuals choose to comment if they had a positive experience, rather than a negative or average one.

Source: Brightlocal

American Shoppers Consider "Product Performance" To Be The Most Useful Information In Product Reviews

They focus on various aspects of the shopping experience when people check out reviews. However according to online review stats, 60% of them are most thinking about the item's performance.

Client satisfaction, product quality and quality with time are the next few factors to consider for more than 50% of American clients.

Source: Statista

15 Percent Of Buyers Do Not Trust Businesses Without Any Online Reviews

No trust suggests no interactions. 15 percent of prospective consumers will not even think about working with a company they can't discover viewpoints about.

Source: Statuslabs

Google Accounts For 57.5 Percent Of All Reviews Worldwide

As can be anticipated, Google is in the lead, followed by Facebook, TripAdvisor and others.

Here are the online reviews circulation rankings:

Google with 57.5%, Facebook at 19%, TripAdvisor with 8.4%, Yelp at 6.6% and Others at 8.6%.

Source: Review Trackers

Just 44 Percent Of Local Companies Have Actually Claimed Their Google My Business Listing

That's 56% of your competition that aren't making the most of their listing.

While business listings on the major review platforms are totally free, a surprisingly low number of companies actually utilize them.

Although we now know why consumer reviews are so powerful, the majority of businesses obviously do not.

Source: LsaInsider

64 Percent Of Americans Agree That User-generated Content (customer Reviews) Improved Their Shopping Experience In 2017

30 percent of consumers who read consumer reviews, concur that it increases their purchasing confidence.

Businesses utilize the reviews to improve their products and services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

54% Of Americans Pay The Most Attention To The Average Star Ranking Of A Local Business

The star rating is the first thing customers see. Still, users take notice of other aspects as well, like the amount, recency, length, and belief of reviews. Each of these alone influences more than a third of United States consumers.

Source: Statista

A One Star Increase In Score Can Cause A 5% To 9% Increase In Business Income

Businesses that treat clients well normally flourish, review sites help ensure of that.

Source: Statuslabs

Over Half Of Consumers Aged 25-34 Gave Reviews

According to Statista, the more youthful generations are apparently the more opinionated ones.

Source: Statista

89% Of Customers Review A Businesses Responses To Reviews

Not only do many clients read the review replies, 30% of them hold them in high regard. Nearly 96% read the replies to their own reviews.

Source: Brightlocal

83% Of Consumers Do Not Rely On Advertising

The traditional channels to reach customers aren't as prominent as they utilized to be. Most users who no longer trust advertisements choose to take notice of clients' recommendations online.

Source: Statuslabs

70 Percent Of Customers Choose To Find Out About A Business Via Posts And Reviews, Rather Than Ads

Advertisements are all well and good, but it deserves trying a different approach as well. Reviews are without a doubt the very best method to find the truth about a product or service.

Source: Statuslabs

Clients Might Spend 31 Percent More With A Business That Has Great Reviews

Pay attention to this statistic. The more detailed other users describe your product or service, the more cash you can charge and customer review stats reveal to us exactly how much more.

Source: Martech Zone

Software Application Reviews Impact Over 98 Percent Of All Purchasers

18% of software buyers consider reviews to be a vital factor in the purchase procedure. Software application reviews have no impact whatsoever on just 2% of consumers. Two-thirds of them read more than six reviews to decide and 14 percent of them read more than 20 reviews.

Source: Capterra

89% Of Shoppers Prefer To Read Reviews Using Their Smartphones

Be it through an app or a mobile web browser, everyday people prefer to read reviews on their phones.

Source: Statista

Only 6% Of Consumers Don't Rely On Customer Reviews At All

According to consumer review data, a tremendous 19% of customers constantly rely on online reviews and never ever a make a purchase without checking out reviews first.

Source: Statista

Reviews Are The Most Crucial Part Of The Purchase Choice For Over 90% Of United States Customers

24% of US buyers consider reviews as 'exceptionally influential'.

To show the significance of online reviews and rankings, did you know that 81% of consumers will pay more for a product with reviews and those very same customers are likewise willing to accept slower shipping times for such items.

Source: Turntonetworks

77% Of Customers Do Not Trust Reviews That Are Older Than 3 Months

Clients don't care how good your service or product was in the past. Due to the fact that they are fresh and relevant, is part of why online reviews matter.

Consumers understand businesses lose their touch all the time, which is why most of them consider older reviews unimportant.

It is for this reason that companies ought to be constantly requesting reviews.

Source: Statuslabs