71% Of Millennials Browse Consumer Reviews Of Expert Services

Over half of all people in need of an expert service rely on online reviews.

According to online reviews statistics, 59% utilized online reviews to select a physician or a lawyer.

Young people (age 18-35) are much more likely to employ an expert based on online reviews. Only 19% of millennials will think about employing a lawyer without any.

Source: Thomson Reuters

Reviews Are The Most Crucial Part Of The Purchase Decision For Over 90% Of American Consumers

24% of US buyers consider reviews as 'exceptionally influential'.

To highlight the importance of online reviews and ratings, did you know that 81 percent of consumers will pay more for a product with reviews and those very same customers are also happy to accept slower shipping times for such items.

Source: Turntonetworks

Only 44% Of Local Businesses Have Accepted Their Google My Business Listing

That's 56 percent of your competitors that aren't making the most of their listing.

While business listings on the major review platforms are free, a remarkably low number of companies really use them.

Although we now know why customer reviews are so powerful, many businesses obviously do not.

Source: LsaInsider

89% Of Clients Want To Read Reviews Using Their Mobile Phones

Be it by means of an app or a mobile internet browser, everyday people choose to read reviews on their phones.

Source: Statista

83 Percent Of Clients Do Not Rely On Advertising

The traditional channels to reach consumers aren't as influential as they utilized to be. Many users who no longer trust ads choose to take note of consumers' suggestions online.

Source: Statuslabs

A One Star Boost In Ranking Can Lead To A 5% To 9% Increase In Business Profits

Businesses that treat consumers honorably generally flourish, review sites help make sure of that.

Source: Statuslabs

15% Of Customers Do Not Trust Businesses Without Any Online Reviews

No trust suggests no interactions. 15% of prospective customers won't even think about doing business with a business they can't find viewpoints about.

Source: Statuslabs

Facebook Reviews Affect More Than 50% Of Customers' Purchasing Decisions

Facebook is presently the most popular social network which can likewise affect our purchasing preferences.

According to social reviews stats, Facebook affects the majority of users' purchase decisions.

Facebook reviews statistics reveal that four out of five users are most likely to rely on a local business if it has positive reviews.

Source: RevLocal

64% Of Americans Concur That User-generated Content (client Reviews) Enhanced Their Shopping Experience In 2017

30 percent of customers who check out client reviews, concur that it increases their buying confidence.

Companies use the reviews to enhance their products or services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

One-half Of All Millennial's "Constantly" Read Online Reviews For Companies

Younger individuals understand the worth of being informed. User-generated material has an unassailable impact on customers.

They will realize what they've been missing out on if businesses stop to think about the power of consumer reviews over millennials. Older people are various though, just 6% of people aged 55 or older read reviews.

Source: Brightlocal

95% Of Unhappy Consumers Will Go Back To A Company If A Business Makes An Effort To Resolve Issues Rapidly And Efficiently

Consumers do not expect you to be perfect. When things go wrong, they do expect you to take care of things. If there's absolutely nothing else a company can do to resolve a problem, a simple coupon can say "We are sorry" in a more attractive way.

Source: SocialMediaToday

83% Of All Young Consumers Were Invited To Post A Review Recently

Of those asked, 80% of clients did submit a review. In general, companies have asked 66% of all clients to post a review on their business.

Source: Brightlocal

American Consumers Consider "Product Performance" To Be The Most Helpful Info In Product Reviews

They focus on different elements of the shopping experience when individuals check out reviews. However according to online review statistics, 60% of them are most interested in the product's performance.

Customer satisfaction, product quality and quality in time are the next couple of factors to consider for more than 50% of American consumers.

Source: Statista

86 Percent Of Customers Would Consider Writing A Review For A Business

Your customers are your most valuable resource, and it's not only because of the money they spend at your business. They will be ready to share it if you give them an excellent experience.

Source: Brightlocal

If It Has Unfavorable Reviews As Well, 52% Of Customers Trust An Item More

We already touched upon the negative and positive reviews and their impact on consumers. However, all products have their faults, if all of a products reviews are positive, it raises red flags that possibly the reviews are phony. Customers anticipate to see some negative reviews.

Source: Capterra

Reviews Are The Third Most Influential Ranking Aspect For Google's Local 3 Pack

Review signals (amount, diversity, and so on) represent 15.44% of Google's algorithm for local ranking.

Google My Business signals, like proximity and keywords account for 25.12%, and link signals at 16.53%, are more crucial than reviews as far as ranking elements go for the local 3 pack.

Source: Moz

67% Of Customers Admit Reviews Are A "Very Crucial" Factor When Picking A Service Provider

Reviews have an enormous impact on their decision when consumers have to select a service provider.

Source: DemandGenReport

72 Percent Of Customers Won't Take Action Before They Check Out Some Reviews

No matter how appealing your marketing is, you still need client reviews. There's no way around it. Clients are still ready to hear you out, however they trust other individuals more.

Source: My Testimonial Engine