15 Percent Of Users Don't Trust Businesses Without Online Reviews

No trust suggests no interactions. 15% of potential customers won't even think about working with a company they can't find opinions about.

Source: Statuslabs

70% Of Customers Need To Read At Least 4 Reviews Before They Can Trust A Business

Four reviews may be too few. The majority of people read much more reviews to get a better idea of how business is really doing. Don't depend upon that figure alone.

Source: Brightlocal

Fifty Percent Of All Of The Millennial's "Constantly" Check Out Online Reviews For Businesses

Younger people understand the value of being informed. User-generated material has an unassailable impact on customers.

If businesses stop to consider the power of consumer reviews over millennials, they will realize what they've been losing out on. Older people are various though, just 6% of individuals aged 55 or older check out reviews.

Source: Brightlocal

83 Percent Of Customers Don't Trust Advertising

The conventional channels to reach clients aren't as influential as they used to be. A lot of users who no longer trust advertisements select to pay attention to customers' suggestions online.

Source: Statuslabs

If A Company Makes An Effort To Resolve Problems Quickly And Effectively, 95% Of Unsatisfied Clients Will Go Back To A Company

Consumers do not expect you to be perfect. They do anticipate you to remedy things when they go wrong. If there's nothing else a company can do to fix an issue, a simple coupon can say "We are sorry" in a more attractive way.

Source: SocialMediaToday

63.6% Of Consumers Visit Google To Read Reviews Of A Business

Considering the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and 3rd, leaving Facebook (23%) behind.

These online review statistics reveal the general popularity of a site can just presume when it comes to trust.

Source: Review Trackers

60% Of Consumers Consult Blog And Social Media Reviews On Their Cell Phones Before Shopping

In-store shopping is affected considerably by blogs and reviews on social media. With males being twice as likely to be affected than ladies.

Reviews and rating statistics reveal people value the opinion of peers more than any other content.

Source: Collective Bias

49 Percent Of Customers Consider The Quantity Of Online Reviews As An Essential Factor In Their Buying Decision

Customers value not just the quality or nature of the reviews, however they consider their quantity and recency too.

The share of customers, who focus on the variety of reviews is presently at 46%.

Source: Brightlocal

98 Percent Of Yelp's Visitors Purchased From A Business They Found On The Site

Typically, 142 million consumers visit Yelp each month. If you have not declared your free Yelp business page, this is as good a time as any.

Source: RevLocal

89% Of Clients Browse A Companies Reactions To Reviews

Not only do a lot of customers read the review replies, 30% of them value them highly. Practically 96% read the responses to their own reviews.

Source: Brightlocal

Unfavorable Reviews Can Increase Conversion By As Much As 85 Percent

It sounds crazy, but negative reviews can be a positive factor for users to spend more time on your website. According to online review data, individuals devote more than five times as long on a website when they read negative reviews.

When there are a mix of negatives and positives, more than two-thirds of users trust reviews more. If there aren't any negative ones, a frustrating 95% suspect censorship or fabricated reviews.

Source: Reevoo

91% Of Millennials Have Faith In Online Reviews As Much As Loved Ones

Online review stats put clients' reviews as the most credible source of suggestions. Online reviews usually bring the exact same weight as recommendations from friends and family.

Source: Brightlocal

70 Percent Of Consumers Prefer To Find Out About A Business By Means Of Short Articles And Reviews, Rather Than Advertisements

Advertisements are all well and good, but it's worth trying a different approach as well. Reviews are without a doubt the very best way to discover the truth about a service or product.

Source: Statuslabs

Users Reading Reviews On A Mobile Device Are 127% Most Likely To Make A Purchase Than Desktop Users

Mobile users prefer to get things done quicker. For that reason, buying choices are made quickly.

Online reviews are clearly persuasive, yet online marketers haven't necessarily come to appreciate the power of them.

Source: Martech Zone

Consumers Might Spend 31% More With A Business That Has Terrific Reviews

Focus on this statistic. The more detailed other users explain your service or product, the more money you can charge and consumer review stats show us exactly just how much more.

Source: Martech Zone

89% Of Individuals Choose To Read Reviews On Their Mobile Phones

Be it by means of an app or a mobile web browser, individuals prefer to read reviews on their phones.

Source: Statista