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More Than Half Of Clients Aged 25-34 Wrote Reviews
According to Statista, the younger generations are plainly the more opinionated ones.
Source: Statista
83% Of All Young Customers Were Asked To Leave A Review Recently
Of those asked, 80% of consumers did leave a review. In general, businesses have actually asked 66% of all consumers to give a review on their company.
Source: Brightlocal
70% Of Customers Choose To Find Out About A Business Via Reviews And Articles, Rather Than Advertisements
Ads are all well and good, but it's worth attempting a different approach too. Reviews are by far the best way to discover the truth about a product or service.
Source: Statuslabs
If They Were Asked, 77% Of Customers Would Undoubtedly Submit A Review
More than a 35% would submit a review to notify others about their consumer experience and 24% would probably direct their review to the business itself.
Over a 26% would be willing to post a review to help other people with their choice making process.
Source: Podium
74% Of Regional Companies Have At A Minimum, One Google Review
One review is far from sufficient to enhance your site's SERP ranking.
Taking a look at online ratings statistics, we found out that a company requires to have approximately 40 reviews before visitors "Award" it with a star.
Source: Brightlocal
Almost All Customers, Who Use Online Reviews, Read Them Very Early In The Buying Process
Let's say you wish to purchase a new vehicle and there are several models which fit your requirements. How do you choose the best one for you? Well, you read online reviews.
With the help of other customers, you manage to pick a model that works for you. That's how positive reviews convert consumers into customers.
Source: Consumer Affairs
89% Of Buyers Choose To Read Reviews On Their Cell Phones
Be it through an app or a mobile browser, everyday people prefer to read reviews on their cell phones.
Source: Statista
71% Of Millennials Search Consumer Reviews Of Professional Services
Majority of all individuals in need of a professional service rely on online reviews.
According to online reviews statistics, 59% used online reviews to pick a legal representative or a medical professional.
Younger people (age 18-35) are a lot more inclined to work with an expert based upon online reviews. Just 19% of millennials will consider employing an attorney without any.
Source: Thomson Reuters
90% Of Visitors Require Less Than 10 Reviews To Form An Opinion About A Business
You know what people say about first impressions, right?
Users get their first impression of your businesses through reviews. Normally through less than 10 of them.
If you do not have reviews on your site, think about asking your visitors to write one.
Source: Martech Zone
Reviews Shared On Twitter Can Help Increase Revenues By 6.46 Percent
Online review stats reveal that reviews shared on Twitter, do more to grow sales than those on any other social network.
Source: Yotpo
Fifty Percent Of All Millennial's "Always" Read Online Reviews For Businesses
Younger individuals know the worth of being informed. User-generated material has an unassailable effect on customers.
If businesses think of the power of consumer reviews over millennials, they will realize what they've been missing out on. Older people are various though, just 6% of people aged 55 or older read reviews.
Source: Brightlocal
53% Of Consumers Expect Businesses To Answer Back Within A Week To Negative Reviews
Online review stats clarify that 63% of customer reviews go on without a reply. That's too bad, since those companies are losing customers that way.
Source: Review Trackers
77% Of Buyers Don't Rely On Reviews That Are Older Than 3 Months
Clients don't care how good your service or product was in the past. Part of why online reviews matter is since they are fresh and relevant.
Customers know businesses lose their touch all the time, which is why the majority of them consider older reviews unimportant.
It is for this reason that companies should to be constantly asking for reviews.
Source: Statuslabs
53 Percent Of Americans Consider Item Reviews And Ratings As The Most Vital Part Of Online Shopping.
Today's shoppers are smart and want the very best bang for their buck. It's not surprising that that they consider checking out reviews as a huge part of the buying decision.
Source: Statista
54% Of Americans Pay The Most Attention To The Average Star Ranking Of A Local Company
The star ranking is the first thing customers see. Still, users focus on other aspects also, like the amount, recency, length, and belief of reviews. Each of these alone influences more than a third of US consumers.
Source: Statista
70% Of Consumers Need To Read A Minimum Of 4 Reviews Before They Can Trust A Business
4 reviews may be too few. Many people check out much more reviews to get an idea of how business is really doing. Do not depend upon that figure alone.
Source: Brightlocal
30% Of Customers Feel Positive About A Company Which Responds To Online Reviews
Corresponding with your consumers builds their trust. Even something easy like reacting to their reviews and remarks can make them feel valued.
As you may expect, clients who feel this way are more willing to spend more cash with a company.
Source: Statuslabs
Online Reviews Impact 67.7% Of Customer Buying Decisions
More than two-thirds of customers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.
Source: Moz