61% Of Regional Businesses Have A Typical Rating Of 4 Or 5 Stars

Generally two-thirds of businesses have excellent and awesome scores. Only 5% of businesses have a rating below three stars.

Source: Brightlocal

30% Of Clients Feel Positive About A Business Which Reacts To Online Reviews

Staying connected with your consumers builds their trust. Even something easy like reacting to their comments and reviews can make them feel valued.

As you might anticipate, clients who feel this way are happy to spend more money with a business.

Source: Statuslabs

95% Of Unhappy Consumers Will Go Back To A Business If A Company Makes An Effort To Resolve Problems Quickly And Effectively

Customers do not expect you to be perfect. When things go wrong, they do expect you to resolve things. If there's nothing else a company can do to resolve a concern, a simple coupon can say "We are sorry" in a more enticing way.

Source: SocialMediaToday

74 Percent Of Local Businesses Have At A Minimum, One Google Review

One review is far from enough to enhance your website's SERP ranking.

Taking a look at online ratings statistics, we discovered that a business requires to have approximately 40 reviews before visitors "Award" it with a star.

Source: Brightlocal

60% Of Consumers Seek Advice From Blog And Social Network Reviews On Their Mobile Phones Before Shopping

In-store purchasing is affected significantly by blogs and reviews on social media. With males being twice as likely to be affected than women.

Reviews and ranking statistics show individuals value the opinion of peers more than any other material.

Source: Collective Bias

88% Of Executives View Reputation Risk As A Top Business Problem

Reputation management stats show a company's reputation does not affect simply the consumers. Prospective team members also look at rankings and take a look at reviews.

Source: Deloitte

98% Of Yelp's Site Visitors Purchased From A Business They Discovered On The Website

Typically, 142 million customers go to Yelp each month. This is as excellent a time as any if you have not declared your totally free Yelp business page.

Source: RevLocal

15% Of Visitors Don't Trust Businesses With No Online Reviews

No trust means no interactions. 15 percent of potential customers will not even consider working with a company they can't find opinions about.

Source: Statuslabs

Reviews Posted On Twitter Can Increase Revenues By 6.46%

Online review statistics show that reviews shared on Twitter, do more to grow sales than those on any other social media platform.

Source: Yotpo

Software Application Reviews Impact Over 98 Percent Of All Buyers

18% of software application buyers consider reviews to be a necessary factor in the purchase procedure. Software reviews have no impact whatsoever on only 2 percent of customers. Two-thirds of them read more than six reviews to decide and 14% of them read more than 20 reviews.

Source: Capterra

Facebook Reviews Affect More Than 50 Percent Of Customers' Purchasing Decisions

Facebook is presently the most popular social media which can also affect our buying preferences.

According to social reviews stats, Facebook affects more than half of users' purchase decisions.

If it has favorable reviews, Facebook reviews stats reveal that 4 out of five users are likely to rely on a local business.

Source: RevLocal

54% Of Americans Pay The Most Attention To The Average Star Ranking Of A Local Business

The star ranking is the first thing consumers see. Still, users pay attention to other aspects also, like the amount, recency, length, and belief of reviews. Each of these alone affects more than a third of USA consumers.

Source: Statista

Almost All Consumers, Who Use Online Reviews, Read Them Very Early In The Buying Process

Let's say you want to purchase a brand-new automobile and there are numerous models which fit your requirements. How do you pick the best one for you? Well, you read online reviews.

With the help of other people, you manage to select one that works for you. That's how favorable reviews convert customers into consumers.

Source: Consumer Affairs

Consumer Reviews On Products Are Trusted Almost 12 Times More Than The Manufacturers' Descriptions

Word-of-mouth reviews are miles ahead of the manufacturers' description. Individuals trust other individuals viewpoints before they ever trust what the manufacturer states. The reason, manufacturers' descriptions are essentially advertisements.

Source: Martech Zone

89% Of Shoppers Like To Read Reviews On Their Cell Phones

Be it by means of an app or a mobile web browser, folks prefer to read reviews on their mobile devices.

Source: Statista

72 Percent Of Customers Will Not Take Action Unless They Read Some Reviews

Irrespective of how captivating your marketing is, you still need consumer reviews. There's no other way around it. Consumers are still happy to hear you out, however they trust other people more.

Source: My Testimonial Engine

Customers Might Spend 31 Percent More With A Business That Has Great Reviews

Focus on this statistic. The more detailed other users explain your service or product, the more cash you can charge and customer review stats reveal to us precisely how much more.

Source: Martech Zone

A One Star Boost In Rating Can Lead To A 5% To 9% Boost In Business Profits

Businesses that treat clients well generally flourish, review sites help make certain of that.

Source: Statuslabs