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The Typical Review Length Has Actually Become 65% Shorter Since 2010
In recent years reviews are shorter, simpler, and more straight to the point. The word count of a review in 2019 is equivalent to that of a twitter tweet.
Source: Review Trackers
Software Application Reviews Influence Over 98 Percent Of All Purchasers
18 percent of software purchasers consider reviews to be an essential factor in the purchase process. Software application reviews have no impact whatsoever on just 2 percent of consumers. Two thirds of them read more than 6 reviews to make up their mind and 14% of them read more than 20 reviews.
Source: Capterra
If A Business Takes Care Of Issues Rapidly And Efficiently, 95% Of Dissatisfied Consumers Will Go Back To A Company
Consumers do not anticipate you to be perfect. They do anticipate you to deal with things when they go wrong. If there is nothing else a company can do to solve a concern, a simple coupon can say "We're sorry" in a more enticing way.
Source: SocialMediaToday
A One Star Increase In Score Can Lead To A 5% To 9% Increase In Business Income
Businesses that treat consumers well normally prosper, review websites help make sure of that.
Source: Statuslabs
Online Item Reviews About An Item Can Increase Its Conversion Rate By An Unprecedented 270 Percent
User review stats reveal the purchase probability for a product with five reviews is 270 percent higher than the very same product without reviews.
Source: Spiegel Research Center
Many Local Businesses Have An Average Of 39 Google Reviews
People like to share their experience after they've gone to a supplier. Online review trends show individuals prefer to comment if they had a favorable experience, rather than a mediocre or negative one.
Source: Brightlocal
72 Percent Of Consumers Won't Take Action Unless They Read Some Reviews
Regardless of how captivating your marketing is, you still need client reviews. There is no other way around it. Customers are still willing to hear you out, however they trust other individuals more.
Source: My Testimonial Engine
89% Of Clients Browse A Companies Feedback To Reviews
Not only do the majority of customers check out the review replies, 30% of them highly value them. Practically 96% read the responses to their own reviews.
Source: Brightlocal
Consumer Reviews On Products Are Trusted Almost 12 Times More Than The Makers' Descriptions
Word-of-mouth reviews are miles ahead of the makers' description. People trust other peoples opinions before they ever trust what the manufacturer states. The reason, producers' descriptions are essentially advertisements.
Source: Martech Zone
88% Of Executives Consider Reputation Risk As A Leading Business Issue
Reputation management statistics indicate a company's reputation does not affect simply the consumers. Prospective employees also take a look at scores and take a look at reviews.
Source: Deloitte
82 Percent Of Consumers Visit Review Websites Because They Wish To Buy An Item Or A Service And Wish To Get The Truth About Business Services And Products.
Users come because they have currently formed a buying decision. The majority of them (89%) purchase within a week of their visit.
Source: RevLocal
A Solitary Business Review Can Lift Its Conversions By 10 Percent
Online review statistics reveal user-generated content can do miracles in terms of conversions.
A single review can have a substantial impact on your business.
A hundred reviews can boost your conversion rates by as much as 37 percent. Two hundred can provide an astonishing 44 percent increase.
Source: RevLocal
95 Percent Of Travelers Check Out Online Reviews Prior To Booking Travel Related Services
Leisure and business tourists alike check out reviews to form an opinion. Business tourists read an average of 5 reviews vs. 6-7 for leisure travelers.
Source: Trust You
63.6% Of Customers Go To Google To Check For Reviews Of A Business
Thinking about the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and 3rd, leaving Facebook (23%) last.
These online review stats reveal the basic appeal of a site can only presume when it concerns trust.
Source: Review Trackers
15% Of Customers Do Not Trust Businesses With No Online Reviews
No trust suggests no interactions. 15% of possible consumers will not even think about doing business with a company they can't discover viewpoints about.
Source: Statuslabs
60 Percent Of Consumers Seek Advice From Blog And Social Media Network Reviews On Their Cell Phones Before Shopping
In-store shopping is influenced substantially by blogs and reviews on social networks. With men being two times as likely to be influenced than women.
Reviews and rating statistics show individuals value the viewpoint of peers more than any other content.
Source: Collective Bias