63.6 Percent Of Customers Visit Google To Check For Reviews Of A Business

Thinking about the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and 3rd, leaving Facebook (23%) behind.

These online review stats show the basic appeal of a site can only presume when it concerns trust.

Source: Review Trackers

Because They Want To Purchase A Service Or A Product And Desire To Get The Truth About The Businesses Products And Services, 82% Of Consumers Go To Review Websites.

Review websites are locations that customers go to get the facts about a service, item or business. Because they have already formed a purchase decision, users come. The bulk of them (89%) buy within a week of their visit. And 29 percent do so in 24 hours.

Source: RevLocal

70 Percent Of Consumers Need To Read At Least Four Reviews Before They Can Trust A Business

4 reviews may be too few. The majority of people check out much more reviews to get an idea of how the business is actually doing. Don't depend upon that fact alone.

Source: Brightlocal

83% Of All Young Buyers Were Invited To Submit A Review Recently

Of those asked, 80% of clients did leave a review. Overall, businesses have asked 66% of all consumers to give a review on their company.

Source: Brightlocal

98% Of Yelp's Visitors Purchased From A Business They Found On The Site

Generally, 142 million consumers visit Yelp every month. If you have not declared your free Yelp business page, this is as good a time as any.

Source: RevLocal

15 Percent Of People Don't Trust Businesses With No Online Reviews

No trust implies no interactions. 15% of potential customers won't even think about working with a business they can't find viewpoints about.

Source: Statuslabs

91% Of Millennials Depend On Online Reviews As Much As Loved Ones

Online review stats put customers' reviews as the most trustworthy source of recommendations. Online reviews typically carry the exact same weight as advice from friends and family.

Source: Brightlocal

The Typical Review Length Has Become 65% Much Shorter Since 2010

Nowadays reviews are much shorter, easier, and more straight to the point. The length of a review in 2019 is similar to that of tweet on twitter.

Source: Review Trackers

The Majority Of Local Companies Have Approximately 39 Google Reviews

Individuals like to share their experience after they've gone to a vendor. Online review trends reveal people prefer to comment if they had a positive experience, rather than a negative or average one.

Source: Brightlocal

More Than Four Negative Reviews About A Business Or Service May Reduce Sales By 70%

One negative review suffices for 35% of a website's visitors to decide not to buy. Three negative reviews can cost a business 59 percent fewer sales.

Obviously, they can be compensated by the sheer variety of positive reviews you receive.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

A Lot Of Best-selling Items Have An Average Score Of 4.2 To 4.7

You can't make everyone delighted, which is why perfect 5 star scores are suspicious. Somebody always has a bit of a gripe. That's why it is abnormal to get perfect 5 star ratings. In some cases a lower score in fact helps your overall rating.

According to customer rating stats, conversion rates start to decrease as scores rise above 4.7.

Source: Spiegel Research Center