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Customers Could Invest 31 Percent More With A Business That Has Fantastic Reviews
Take notice of this statistic. The more detailed other users describe your service or product, the more money you can charge and consumer review stats reveal to us exactly how much more.
Source: Martech Zone
61% Of Local Businesses Have A Typical Ranking Of 4 To 5 Stars
Typically two-thirds of companies have excellent and good rankings. Just 5% of businesses have a score below 3 stars.
Source: Brightlocal
Software Application Reviews Impact Over 98% Of All Purchasers
18 percent of software application purchasers consider reviews to be an essential factor in the purchase procedure. Software reviews have no effect whatsoever on just 2% of consumers. Two-thirds of them read more than six reviews to make up their mind and 14 percent of them read more than 20 reviews.
Source: Capterra
88% Of Executives Regard Reputation Risk As A Leading Business Problem
Reputation management stats indicate a company's reputation doesn't impact just the consumers. Prospective team members also look at scores and read reviews.
Source: Deloitte
83% Of All Younger Buyers Were Invited To Give A Review Recently
Of those invited, 80% of customers did leave a review. In general, companies have actually asked 66% of all customers to give a review on their business.
Source: Brightlocal
A One Star Increase In Rating Can Cause A 5% To 9% Boost In Business Earnings
Businesses that treat customers honorably generally succeed, review websites help ensure of that.
Source: Statuslabs
30% Of Customers Feel Favorable To A Company Which Reacts To Online Reviews
Communicating with your clients builds their trust. Even something like reacting to their comments and reviews can make them feel valued.
As you may expect, clients who feel this way are happy to invest more cash with a business.
Source: Statuslabs
Reviews Are The Most Vital Part Of The Purchase Decision For Over 90% Of United States Customers
24% of US shoppers consider reviews as 'extremely influential'.
To highlight the importance of online reviews and ratings, did you know that 81% of customers will pay more for an item with reviews and those exact same clients are likewise happy to accept slower shipping times for such products.
Source: Turntonetworks
Facebook Reviews Impact More Than 50 Percent Of Customers' Buying Decisions
Facebook is presently the most popular social network which can also affect our buying decisions.
According to social reviews data, Facebook affects more than half of users' purchase decisions.
Facebook reviews stats expose that 4 out of 5 users are more likely to rely on a local business if it has favorable reviews.
Source: RevLocal
86 Percent Of Customers Would Think About Writing A Review For A Business
Your clients are your most valuable resource, and it's not only because of the cash they invest at your business. If you provide a great experience, they will be willing to share it.
Source: Brightlocal
Almost All Consumers, Who Utilize Online Reviews, Read Them Early On In The Purchasing Process
Let's say you wish to purchase a new automobile and there are numerous models which fit your requirements. How do you choose the very best one for you? Well, you read the reviews.
With the help of other consumers, you quickly choose a model that works for you. That's how favorable reviews convert consumers into consumers.
Source: Consumer Affairs
70% Of Consumers Choose To Discover A Business By Means Of Posts And Reviews, Instead Of Ads
Ads are all well and good, but it deserves trying a different approach also. Reviews are by far the best way to discover the truth about a service or product.
Source: Statuslabs
More Than 4 Negative Reviews About A Company Or Product May Decrease Sales By 70 Percent
One negative review is enough for 35% of a website's visitors to decide not to buy. 3 negative reviews can cost a business 59% fewer sales.
Naturally, they can be compensated by the sheer number of positive reviews you get.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
Most Local Companies Have Approximately 39 Google Reviews
Individuals like to share their experience after they've gone to a vendor. Online review trends reveal people choose to comment if they had a positive experience, rather than a negative or average one.
Source: Brightlocal
The Typical Review Word Count Has Gotten 65% Much Shorter Since 2010
Recently reviews are much shorter, simpler, and more straight to the point. The length of a review in 2019 is equivalent to that of a tweet.
Source: Review Trackers