Online Reviews Impact 67.7% Of Customer Purchasing Decisions

More than two thirds of consumers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.

Source: Moz

Online Item Reviews About A Product Can Increase Its Conversion Rate By A Staggering 270%

User review stats show the purchase probability for a product with five reviews is 270% higher than the exact same item without reviews.

Source: Spiegel Research Center

Just 44 Percent Of Local Companies Have Accepted Their Google My Business Listing

That's 56% of your competition that aren't making the most of their listing.

While business listings on the major review platforms are complimentary, a surprisingly low number of businesses really make use of them.

Although we now understand why customer reviews are so effective, most businesses apparently don't.

Source: LsaInsider

54% Of Americans Pay The Most Attention To The Typical Star Score Of A Local Organization

The star rating is the first thing customers see. Still, users focus on other aspects too, like the amount, recency, length, and sentiment of reviews. Each of these alone affects more than a 3rd of US consumers.

Source: Statista

More Than Half Of Consumers Won't Use A Business If It Has Less Than A 4 Star Score

This stat is one of numerous that show the importance of online scores. Now that news of consumer fulfillment travels this fast, keeping your consumers happy is more vital than ever.

57 percent of customers have looked for business with more than 4 stars in 2018, which is up from 48 percent in 2017.

11% looked just for businesses with an ideal five star score.

Source: Brightlocal

One-half Of All Millennial's "Always" Check Out Online Reviews For Companies

Younger individuals understand the value of being informed. User-generated content has an unassailable influence on customers.

If businesses think of the power of consumer reviews over millennials, they will understand what they've been missing out on. Older people are different though, just 6% of individuals aged 55 or older read reviews.

Source: Brightlocal

If A Company Takes Care Of Issues Quickly And Efficiently, 95% Of Dissatisfied Customers Will Go Back To A Company

Consumers do not expect you to be perfect. When things go wrong, they do expect you to fix things. If there is nothing else a company can do to deal with a concern, a simple coupon can say "We're sorry" in a more attractive way.

Source: SocialMediaToday

Facebook Reviews Affect More Than 50% Of Consumers' Purchasing Decisions

Facebook is currently the most popular social media which can likewise influence our purchasing preferences.

According to social media reviews statistics, Facebook affects more than half of users' purchase decisions.

Facebook reviews statistics expose that 4 out of five users are more likely to trust a local business if it has positive reviews.

Source: RevLocal

82% Of Consumers Check Out Review Sites Since They Want To Acquire A Service Or An Item And Want To Get The Facts About The Businesses Services And Products.

Review websites are locations that people go to get the truth about a business, service or item . Due to the fact that they have currently formed a purchase decision, users come. The majority of them (89%) buy within a week of their visit. And 29 percent do so in 24 hours.

Source: RevLocal

Just 6% Of Consumers Do Not Rely On Client Reviews At All

According to consumer review data, a whopping 19 percent of customers always rely on online reviews and never ever a buy without reading reviews initially.

Source: Statista

73 Percent Of Customers Believe Written Reviews Are More Crucial Than Star And Number Ratings

Online review data make it clear individuals aren't satisfied with scores alone.

Customer reviews make the statistics appear more genuine which is what the prospective clients are looking for. Practically a 3rd of customers say composed reviews are the only feature that makes them think the websites' reviews are appropriate and useful.

Source: Fan and Fuel

90% Of Site Visitors Require Less Than 10 Reviews To Form A Viewpoint About A Business

You understand what people say about very first impressions?

Users get their first impression of your businesses through reviews. Generally through less than 10 of them.

Consider asking your visitors to write one if you don't have reviews on your site.

Source: Martech Zone

77% Of Consumers Would Post A Review If They Were Asked

More than a 35% would submit a review to educate others about their consumer experience and 24% would undoubtedly direct their review to the business itself.

Over a 26% would be willing to give a review to assist other people with their decision making process.

Source: Podium