Favorable Reviews Motivate 68% Of Customers To Choose Local Businesses

Given that the large majority of customers read reviews, you would want yours to be appealing to brand-new clients? Keep them short, sweet and positive.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

74% Of Regional Companies Have At Least 1 Google Review

A single review is far from enough to improve your website's SERP ranking.

Taking a look at online ratings stats, we discovered that a business requires to have an average of 40 reviews before customers "Award" it with a star.

Source: Brightlocal

Just 6 Percent Of Consumers Do Not Trust Consumer Reviews At All

According to consumer review stats, a tremendous 19 percent of customers constantly trust online reviews and never a make a purchase without reading reviews.

Source: Statista

67% Of Customers Say Reviews Are A "Very Crucial" Factor When Choosing A Service Provider

Reviews have an enormous effect on their decision when clients have to choose a service provider.

Source: DemandGenReport

Facebook Reviews Affect More Than 50% Of Customers' Purchasing Decisions

Facebook is currently the most popular social network which can also influence our buying decisions.

According to social reviews data, Facebook impacts over half of users' purchase decisions.

If it has favorable reviews, Facebook reviews stats reveal that four out of five users are more likely to trust a local business.

Source: RevLocal

64 Percent Of Americans Agree That User-generated Content (consumer Reviews) Improved Their Shopping Experience In 2017

30% of consumers who check out client reviews, agree that it increases their buying confidence.

Businesses use the reviews to enhance their products or services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

91% Of Businesses Think The Company's Star Rating Can Determine Whether They Win Or Lose A Potential Team Member

The 86% of companies question the integrity of online reviews. Nonetheless, they understand the massive effect user ratings have on their business. Unfavorable consumer or employee reviews can influence 90% of job seekers.

Source: Career Arc

72% Of Consumers Will Not Take Action Unless They Read Some Reviews

Irrespective of how tempting your marketing is, you still need customer reviews. There is no other way around it. Consumers are still willing to hear you out, however they rely on other people more.

Source: My Testimonial Engine

American Shoppers Regard "Product Performance" To Be The Most Helpful Detail In Product Reviews

When people read reviews, they focus on various elements of the shopping experience. However according to online review stats, 60% of them are most thinking about the item's performance.

Customer satisfaction, product quality and quality over time are the next couple of considerations for more than 50% of US consumers.

Source: Statista

53% Of Consumers Expect Companies To Answer Back Within A Week To Negative Reviews

Online review stats reveal that 63% of customer reviews remain without a response. That's too bad, because those companies are losing consumers that way.

Source: Review Trackers

Many Local Companies Have Approximately 39 Google Reviews

People like to share their experience after they have visited a supplier. Online review trends reveal individuals choose to comment if they had a favorable experience, rather than a mediocre or negative one.

Source: Brightlocal

88% Of Executives Judge Reputation Risk As A Leading Business Concern

Reputation management stats indicate a business's reputation does not affect simply the customers. Potential employees also look at scores and take a look at reviews.

Source: Deloitte

30% Of Customers Feel Comfortable With A Company Which Reacts To Online Reviews

Keeping in touch with your customers builds their trust. Even something as basic as reacting to their remarks and reviews can make them feel valued.

As you might anticipate, customers who feel this way are happy to invest more cash with a company.

Source: Statuslabs

53% Of Americans Consider Item Reviews And Ratings As The Most Important Part Of Online Shopping.

Today's shoppers are wary and desire the very best bang for their dollar. It's no surprise that they consider reading reviews as a huge part of the buying decision.

Source: Statista

Online Item Reviews About An Item Can Increase Its Conversion Rate By An Incredible 270%

User review statistics show the purchase possibility for an item with five reviews is 270% higher than the same product without reviews.

Source: Spiegel Research Center