91 Percent Of Millennials Turn To Online Reviews As Much As Friends And Family

Online review stats position customers' reviews as the most credible source of recommendations. Online reviews normally carry the exact same weight as recommendations from loved ones.

Source: Brightlocal

Consumer Reviews On Items Are Trusted Practically 12 Times More Than The Makers' Descriptions

Word-of-mouth reviews are miles ahead of the makers' description. People trust other individuals viewpoints before they ever trust what the maker says. The reason, manufacturers' descriptions are generally advertisements.

Source: Martech Zone

More Than Four Negative Reviews About A Business Or Service May Decrease Sales By 70 Percent

One negative review is enough for 35% of a website's visitors to decide not to purchase. Three negative reviews can cost a business 59% less sales.

Obviously, they can be compensated by the large number of positive reviews you receive.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

63.6% Of Customers Visit Google To Look For Reviews Of A Business

Considering the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and third, leaving Facebook (23%) at the bottom of the list.

These online review statistics reveal the general appeal of a website can just go so far when it concerns trust.

Source: Review Trackers

Almost All Customers, Who Utilize Online Reviews, Read Them Early On In The Buying Process

Let's say you want to purchase a new vehicle and there are numerous models which fit your requirements. How do you choose the very best one for you? Well, you read reviews.

With the help of other people, you quickly select one that works for you. That's how favorable reviews transform consumers into consumers.

Source: Consumer Affairs

88% Of Executives Consider Reputation Risk As A Leading Business Problem

Reputation management stats show a company's reputation does not affect simply the clients. Prospective employees likewise look at scores and read reviews.

Source: Deloitte

86% Of Consumers Would Think About Composing A Review For A Business

Your consumers are your most important resource, and it's not only because of the cash they spend at your business. If you give them a great experience, they will want to share it.

Source: Brightlocal

If A Business Handles Issues Quickly And Efficiently, 95% Of Dissatisfied Customers Will Go Back To A Business

Customers do not anticipate you to be perfect. They do expect you to fix things when they go wrong. If there's absolutely nothing else a business can do to solve a problem, a simple coupon can say "We are sorry" in a more attractive way.

Source: SocialMediaToday

When Buying Home Electronic Devices, 88% Of Americans Reported That Product Reviews Were The Most Prominent Element

Statistics reveal that reviews were more beneficial than Television ads at 37%, social networks at 23% and display advertisements at 49%.

Source: Statista

98 Percent Of Yelp's Site Visitors Bought From A Business They Found On The Website

Typically, 142 million customers check out Yelp every month. This is as excellent a time as any if you have not declared your free Yelp business page.

Source: RevLocal

91% Of Businesses Believe The Business's Star Rating Can Determine Whether They Win Or Lose A Potential Team Member

The 86% of companies question the integrity of online reviews. However, they understand the enormous effect user ratings have on their business. Unfavorable consumer or staff member reviews can affect 90% of job seekers.

Source: Career Arc