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83% Of All Younger Shoppers Were Invited To Submit A Review Recently
Of those invited, 80% of customers did submit a review. Overall, companies have asked 66% of all consumers to give a review on their business.
Source: Brightlocal
88% Of Americans Claimed That Product Reviews Were The Most Prominent Factor When Buying Home Electronics
Statistics reveal that reviews were more helpful than TV advertisements at 37%, social networks at 23% and display advertisements at 49%.
Source: Statista
Facebook Reviews Impact More Than 50% Of Customers' Purchasing Decisions
Facebook is currently the most popular social media which can likewise affect our buying decisions.
According to social media reviews stats, Facebook impacts over half of users' purchase decisions.
If it has favorable reviews, Facebook reviews statistics reveal that 4 out of five users are most likely to trust a local business.
Source: RevLocal
88% Of Executives Regard Reputation Risk As A Leading Business Problem
Reputation management stats suggest a business's reputation does not impact just the clients. Prospective employees likewise look at ratings and take a look at reviews.
Source: Deloitte
91% Of Millennials Trust Online Reviews As Much As Family And Friends
Online review stats position customers' reviews as the most credible source of suggestions. Online reviews usually carry the exact same weight as guidance from family and friends.
Source: Brightlocal
77% Of Customers Don't Rely On Reviews That Are Older Than 3 Months
Consumers don't care how great your product or service was in the past. Part of why online reviews matter is due to the fact that they are relevant and fresh.
Consumers understand businesses lose their touch all the time, which is why most of them regard older reviews unimportant.
It is for this reason that companies ought to be constantly asking for reviews.
Source: Statuslabs
70% Of Consumers Prefer To Find Out About A Business By Means Of Posts And Reviews, Instead Of Advertisements
Advertisements are all well and good, however it deserves attempting a different approach too. Reviews are without a doubt the very best way to discover the truth about a service or product.
Source: Statuslabs
Online Item Reviews About A Product Can Improve Its Conversion Rate By A Whopping 270%
User review stats reveal the purchase possibility for a product with five reviews is 270% higher than the same item without reviews.
Source: Spiegel Research Center
67% Of Consumers Claim That Reviews Are A "Extremely Important" Factor When Selecting A Solution Provider
Reviews have an enormous impact on their decision when consumers have to pick a service provider.
Source: DemandGenReport
More Than 4 Negative Reviews About A Company Or Product May Reduce Sales By 70%
One negative review is enough for 35% of a site's visitors to decide not to purchase. 3 negative reviews can cost a business 59 percent less sales.
Naturally, they can be compensated by the sheer number of positive reviews you receive.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
83% Of Customers Don't Trust Advertising
The traditional channels to reach customers aren't as prominent as they utilized to be. Most users who no longer trust ads select to focus on customers' suggestions online.
Source: Statuslabs
If A Business Takes Care Of Issues Rapidly And Effectively, 95% Of Unsatisfied Customers Will Return To A Business
Customers do not expect you to be perfect. When things go wrong, they do expect you to resolve things. If there is absolutely nothing else a company can do to fix an issue, a simple coupon can say "We're sorry" in a more appealing way.
Source: SocialMediaToday
Fifty Percent Of All Millennial's "Always" Check Out Online Reviews For Businesses
More youthful individuals know the worth of being informed. User-generated material has an unassailable influence on customers.
If businesses think of the power of customer reviews over millennials, they will realize what they've been losing out on. Older individuals are different though, just 6% of people aged 55 or older check out reviews.
Source: Brightlocal
49% Of Customers Consider The Number Of Online Reviews As An Important Factor In Their Purchasing Decision
Consumers value not just the quality or nature of the reviews, but they consider their number and recency too.
The share of consumers, who pay attention to the variety of reviews is presently at 46%.
Source: Brightlocal
53 Percent Of Americans Consider Item Reviews And Rankings As The Most Essential Part Of Online Shopping.
Today's shoppers are wary and desire the best bang for their dollar. It's no wonder that they consider checking out reviews as a big part of the buying decision.
Source: Statista
89% Of Clients Choose To Read Reviews Using Their Mobile Phones
Be it by means of an app or a mobile web browser, people today prefer to read reviews on their mobile phones.
Source: Statista