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89% Of Individuals Like To Read Reviews On Their Cell Phones
Be it by means of an app or a mobile internet browser, people prefer to read reviews on their phones.
Source: Statista
74% Of Regional Companies Have At Least 1 Google Review
One review is far from adequate to improve your site's SERP ranking.
Looking at online ratings statistics, we found out that a company needs to have at least 40 reviews before clients "Award" it with a star.
Source: Brightlocal
Due To The Fact That They Want To Buy A Product Or A Service And Want To Get The Truth About The Businesses Items And Services, 82 Percent Of Consumers Visit Review Sites.
Review websites are locations that customers go to get the truth about a business, service or product . Because they have already formed a buying decision, users come. The majority of them (89 percent) buy within a week of their visit. And 29 percent do so within 24 hours.
Source: RevLocal
Negative Reviews Can Boost Conversion By Up To 85%
It sounds insane, but negative reviews can be a positive driver for users to devote more time on your site. According to online review stats, people devote more than 5 times as long on a site when they read negative reviews.
More than two-thirds of users trust reviews more when there are a mix of positives and negatives. If there aren't any unfavorable ones, an overwhelming 95% suspect censorship or faked reviews.
Source: Reevoo
53 Percent Of Americans Consider Item Reviews And Scores As The Most Essential Part Of Online Shopping.
Today's consumers are smart and want the best bang for their buck. It's no wonder that they consider checking out reviews as a huge part of the purchasing decision.
Source: Statista
95% Of Disappointed Customers Will Return To A Company If A Business Deals With Issues Quickly And Effectively
Customers don't anticipate you to be perfect. When things go wrong, they do expect you to fix things. If there is nothing else a company can do to resolve a concern, a simple coupon can say "We're sorry" in a more appealing way.
Source: SocialMediaToday
30% Of Consumers Feel Favorable To A Company Which Responds To Online Reviews
Keeping in touch with your clients establishes trust. Even something as simple as responding to their comments and reviews can make them feel appreciated.
As you may expect, clients who feel this way are happy to spend more money with a company.
Source: Statuslabs
61% Of Local Businesses Have An Average Score Of 4 To 5 Stars
Overall two thirds of businesses have good and outstanding scores. Only 5% of companies have a ranking listed below 3 stars.
Source: Brightlocal
88% Of Executives Consider Reputation Risk As A Leading Business Concern
Reputation management statistics suggest a business's reputation does not impact just the consumers. Potential team members also look at ratings and read reviews.
Source: Deloitte
60% Of Consumers Consult Blog And Social Media Network Reviews On Their Mobile Devices Before Shopping
In-store purchasing is influenced considerably by blogs and reviews on social networks. With males being twice as likely to be influenced than women.
Reviews and score stats reveal people value the viewpoint of peers more than any other material.
Source: Collective Bias
Facebook Reviews Affect More Than 50 Percent Of Consumers' Purchasing Decisions
Facebook is currently the most popular social media which can also affect our purchasing preferences.
According to social reviews statistics, Facebook impacts over half of users' purchase choices.
If it has favorable reviews, Facebook reviews stats expose that 4 out of five users are likely to rely on a local business.
Source: RevLocal
83% Of Customers Don't Trust Advertising
The conventional channels to reach clients aren't as prominent as they utilized to be. A lot of users who no longer trust ads select to take notice of clients' suggestions online.
Source: Statuslabs