30% Of Clients Feel Comfortable With A Company Which Reacts To Online Reviews

Corresponding with your customers creates trust. Even something as simple as responding to their remarks and reviews can make them feel appreciated.

As you might expect, clients who feel this way are going to spend more money with a company.

Source: Statuslabs

The Majority Of Best-selling Items Have An Average Ranking Of 4.2 To 4.7

You can't make everyone happy, which is why perfect 5 star ratings are suspicious. Somebody always has a little a gripe. That's why it is abnormal to get perfect 5 star ratings. In some cases a lower ranking really helps your overall rating.

According to customer rating stats, conversion rates start to decrease as scores rise above 4.7.

Source: Spiegel Research Center

A One Star Increase In Rating Can Cause A 5% To 9% Boost In Business Income

Businesses that treat consumers honorably usually succeed, review websites help make sure of that.

Source: Statuslabs

91% Of Companies Believe The Company's Star Rating Can Determine Whether They Win Or Lose A Possible Team Member

The 86% of businesses doubt the integrity of online reviews. However, they recognize the enormous impact user scores have on their business. Unfavorable customer or employee reviews can affect 90% of job seekers.

Source: Career Arc

49 Percent Of Customers Consider The Quantity Of Online Reviews As A Necessary Factor In Their Purchasing Decision

Consumers value not just the quality or nature of the reviews, but they consider their number and recency too.

The share of clients, who take notice of the variety of reviews is currently at 46 percent.

Source: Brightlocal

Online Reviews Affect 67.7% Of Customer Buying Decisions

More than two-thirds of consumers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.

Source: Moz

64 Percent Of Americans Concur That User-generated Content (customer Reviews) Improved Their Shopping Experience In 2017

30% of consumers who read consumer reviews, agree that it increases their buying confidence.

Businesses utilize the reviews to enhance their services and products.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

Unfavorable Reviews Can Increase Conversion By As Much As 85%

It sounds insane, however negative reviews can be a positive force for users to spend more time on your website. According to online review stats, people devote more than 5 times as long on a site when they check out negative reviews.

When there are a mix of negatives and positives, more than two-thirds of users trust reviews more. An overwhelming 95% suspect censorship or fabricated reviews if there aren't any negative ones.

Source: Reevoo

72 Percent Of Consumers Won't Take Action Unless They Read Some Reviews

No matter how tempting your marketing is, you still require customer reviews. There's no skirting around it. Customers are still going to hear you out, but they trust other people more.

Source: My Testimonial Engine

61 Percent Of Local Businesses Have A Typical Rating Of 4 Or 5 Stars

Overall 2 out of 3 businesses have great and outstanding ratings. Only 5% of businesses have a rating below three stars.

Source: Brightlocal

83% Of All Young Customers Were Invited To Submit A Review Recently

Of those asked, 80% of consumers did post a review. In general, businesses have actually asked 66% of all consumers to give a review on their business.

Source: Brightlocal

63.6% Of Customers Visit Google To Look For Reviews Of A Business

Considering the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and third, leaving Facebook (23%) last.

These online review statistics reveal the general appeal of a site can only presume when it pertains to trust.

Source: Review Trackers

Reviews Are The 3rd Most Influential Ranking Aspect For Google's Local 3 Pack

Review signals (quantity, variety, and so on) account for 15.44% of Google's algorithm for local ranking.

Google My Business signals, like proximity and keywords account for 25.12%, and link signals at 16.53%, are more important than reviews as far as ranking aspects go for the local 3 pack.

Source: Moz

Reviews Are The Most Important Part Of The Purchase Decision For Over 90% Of United States Consumers

24% of US buyers consider reviews as 'extremely influential'.

To show the significance of online reviews and scores, did you understand that 81 percent of consumers will pay more for a product with reviews and those exact same consumers are also going to accept slower shipping times for such products.

Source: Turntonetworks

82% Of Customers Check Out Review Websites Since They Wish To Acquire A Product Or A Service And Want To Get The Facts About Business Product Or Services.

Review websites are locations that people go to get the facts about a service, business or product . Since they have already formed a purchase decision, users come. The majority of them (89%) buy within a week of their visit. And 29 percent do so within 24 hours.

Source: RevLocal

Facebook Reviews Impact More Than 50% Of Consumers' Buying Decisions

Facebook is currently the most popular social media which can also influence our purchasing decisions.

According to social media reviews statistics, Facebook impacts more than half of users' purchase choices.

Facebook reviews stats expose that 4 out of 5 users are more likely to rely on a local business if it has favorable reviews.

Source: RevLocal