88% Of Executives Judge Reputation Risk As A Top Business Problem

Reputation management statistics show a company's reputation doesn't impact just the consumers. Potential team members likewise take a look at rankings and read reviews.

Source: Deloitte

72% Of Clients Won't Take Action Unless They Check Out Some Reviews

Irrespective of how tempting your marketing is, you still need client reviews. There is no way around it. Customers are still willing to hear you out, but they rely on other individuals more.

Source: My Testimonial Engine

53% Of Americans Consider Product Reviews And Rankings As The Most Vital Part Of The Online Shopping Experience In 2018.

Today's buyers are smart and desire the very best bang for their buck. It's no wonder that they consider checking out reviews as a huge part of the buying decision.

Source: Statista

91% Of Businesses Think The Company's Star Rating Can Determine Whether They Win Or Lose A Possible Team Member

The 86% of businesses doubt the integrity of online reviews. Nonetheless, they recognize the enormous impact user rankings have on their business. Undesirable customer or employee reviews can affect 90% of job seekers.

Source: Career Arc

71% Of Millennials Search Consumer Reviews Of Professional Services

Majority of all people in need of a professional service rely on online reviews.

According to online reviews stats, 59% utilized online reviews to choose a doctor or a lawyer.

Younger people (age 18-35) are much more likely to work with an expert based on online reviews. Only 19% of millennials will think about employing a legal representative without any.

Source: Thomson Reuters

77% Of Individuals Don't Rely On Reviews That Are Older Than Three Months

Consumers don't care how excellent your product or service was in the past. Since they are relevant and fresh, is part of why online reviews matter.

Consumers understand businesses lose their touch all the time, which is why most of them consider older reviews unimportant.

It is for this reason that businesses need to be continuously asking for reviews.

Source: Statuslabs

70 Percent Of Customers Choose To Discover A Business Through Articles And Reviews, Instead Of Advertisements

Advertisements are all well and good, but it deserves trying a different approach as well. Reviews are without a doubt the best way to find the truth about a product or service.

Source: Statuslabs

Reviews Are The Third Most Prominent Ranking Factor For Google's Local 3 Pack

Review signals (amount, diversity, and so on) represent 15.44% of Google's algorithm for local ranking.

Google My Business signals, like distance and keywords account for 25.12%, and link signals at 16.53%, are more important than reviews as far as ranking aspects go for the local 3 pack.

Source: Moz

Reviews Are The Most Crucial Part Of The Purchase Decision For Over 90% Of US Consumers

24% of US shoppers consider reviews as 'extremely influential'.

To show the value of online reviews and scores, did you understand that 81% of customers will pay more for an item with reviews and those exact same customers are likewise happy to accept slower shipping times for such products.

Source: Turntonetworks

89% Of Buyers Prefer To Read Reviews Using Their Cell Phones

Be it via an app or a mobile web browser, people prefer to read reviews on their phones.

Source: Statista

86% Of Consumers Would Think About Writing A Review For A Business

Your consumers are your most valuable resource, and it's not only because of the cash they invest at your business. They will be ready to share it if you give them an excellent experience.

Source: Brightlocal

49% Of Consumers Consider The Quantity Of Online Reviews As An Essential Consideration Of Their Buying Decision

Consumers value not only the quality or nature of the reviews, but they consider their quantity and recency as well.

The share of customers, who take note of the number of reviews is presently at 46 percent.

Source: Brightlocal

67% Of Customers Suggest Reviews Are A "Extremely Important" Factor When Choosing A Solution Provider

Reviews have an enormous effect on their decision when consumers have to pick a service provider.

Source: DemandGenReport

Only 6 Percent Of Consumers Do Not Trust Client Reviews At All

According to client review stats, a whopping 19% of consumers always rely on online reviews and never a make a purchase without checking out reviews.

Source: Statista

The Majority Of Local Companies Have Approximately 39 Google Reviews

Individuals like to share their experience after they've gone to a supplier. Online review trends reveal individuals choose to comment if they had a favorable experience, instead of a average or unfavorable one.

Source: Brightlocal

Customers Could Invest 31 Percent More With A Business That Has Great Reviews

Take notice of this statistic. The better other users explain your service or product, the more money you can charge and customer review stats reveal to us precisely how much more.

Source: Martech Zone