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53% Of Americans Consider Item Reviews And Ratings As The Most Essential Part Of Online Shopping.
Today's shoppers are wary and desire the best bang for their dollar. It's no wonder that they consider checking out reviews as a big part of the buying decision.
Source: Statista
88% Of Executives Regard Reputation Risk As A Leading Business Concern
Reputation management stats indicate a business's reputation does not impact simply the clients. Prospective employees likewise take a look at ratings and take a look at reviews.
Source: Deloitte
52% Of Consumers Trust A Product More If It Has Negative Reviews As Well
We already discussed the positive and negative reviews and their impact on customers. Nevertheless, all products have their faults, if all of a products reviews are positive, it raises warnings that maybe the reviews are fake. Customers expect to see some unfavorable reviews.
Source: Capterra
Reviews Posted On Twitter Can Help Increase Online Sales By 6.46 Percent
Online review data reveal that reviews shared on Twitter, do more to increase sales than those on any other social network.
Source: Yotpo
98% Of Yelp's Website Visitors Purchased From A Business They Discovered On The Website
Typically, 142 million consumers check out Yelp monthly. If you have not declared your free Yelp business page, this is as great a time as any.
Source: RevLocal
30% Of Clients Feel Positive About A Business Which Reacts To Online Reviews
Keeping in touch with your clients creates trust. Even something easy like reacting to their comments and reviews can make them feel valued.
As you might expect, customers who feel this way are more willing to spend more money with a business.
Source: Statuslabs
83% Of All Younger Buyers Were Asked To Leave A Review Recently
Of those asked, 80% of consumers did leave a review. In general, businesses have actually asked 66% of all consumers to leave a review on their company.
Source: Brightlocal
Reviews Are The Most Important Part Of The Purchase Decision For Over 90% Of US Clients
24% of US shoppers consider reviews as 'exceptionally influential'.
To illustrate the value of online reviews and scores, did you understand that 81 percent of consumers will pay more for a product with reviews and those very same clients are also going to accept slower shipping times for such items.
Source: Turntonetworks
77% Of Customers Do Not Rely On Reviews That Are Older Than Three Months
Clients don't care how great your product or service was in the past. Part of why online reviews matter is because they are fresh and relevant.
Consumers know businesses lose their touch all the time, which is why most of them find older reviews irrelevant.
It is for this reason that businesses should to be constantly requesting reviews.
Source: Statuslabs
49 Percent Of Consumers Consider The Quantity Of Online Reviews As A Vital Factor In Their Purchasing Decision
Customers value not only the quality or nature of the reviews, however they consider their quantity and recency as well.
The share of consumers, who take notice of the number of reviews is presently at 46%.
Source: Brightlocal
Facebook Reviews Affect More Than 50% Of Consumers' Buying Decisions
Facebook is presently the most popular social network which can also influence our buying preferences.
According to social media reviews data, Facebook impacts more than half of users' purchase choices.
Facebook reviews statistics reveal that four out of five users are more likely to trust a local business if it has favorable reviews.
Source: RevLocal
89% Of Clients Browse A Companies Replies To Reviews
Not only do a lot of individuals check out the review replies, 30% of them hold them in high regard. Practically 96% read the responses to their own reviews.
Source: Brightlocal