Positive Reviews Motivate 68 Percent Of Consumers To Choose A Local Business

Since the huge bulk of customers read reviews, you would want yours to be appealing to brand-new customers? Keep them short, sweet and positive.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

67% Of Consumers Claim Reviews Are A "Very Crucial" Factor When Picking A Solution Provider

When customers need to choose a service provider, reviews have a massive impact on their decision.

Source: DemandGenReport

Just 6 Percent Of Consumers Do Not Rely On Customer Reviews At All

According to client review statistics, a whopping 19 percent of customers constantly rely on online reviews and never a make a purchase without reading reviews initially.

Source: Statista

83% Of All Young Customers Were Invited To Submit A Review Recently

Of those invited, 80% of consumers did post a review. Overall, companies have asked 66% of all consumers to leave a review on their business.

Source: Brightlocal

60% Of Consumers Check Out Blog And Social Media Reviews On Their Mobile Phones Before Shopping

In-store purchasing is affected considerably by blogs and reviews on social networks. With males being twice as likely to be influenced than ladies.

Reviews and ranking stats show individuals value the viewpoint of peers more than any other content.

Source: Collective Bias

73% Of Customers Think Written Reviews Are More Crucial Than Star And Number Ratings

Online review statistics make it clear people aren't satisfied with ratings alone.

Consumer reviews make the statistics appear more authentic which is what the potential clients are trying to find. Almost a third of consumers state written reviews are the only function that makes them believe the websites' reviews are beneficial and appropriate.

Source: Fan and Fuel

If A Business Deals With Issues Quickly And Effectively, 95% Of Unsatisfied Customers Will Go Back To A Business

Consumers do not anticipate you to be perfect. They do anticipate you to take care of things when they go wrong. If there's nothing else a business can do to deal with a problem, a simple coupon can say "We're sorry" in a more attractive way.

Source: SocialMediaToday

90 Percent Of Buyers Require Less Than 10 Reviews To Form An Opinion About A Business

You know what individuals say about very first impressions?

Users get their first impression of your businesses through reviews. Usually through less than 10 of them.

If you do not have reviews on your site, think about asking your visitors to write one.

Source: Martech Zone

77% Of Buyers Do Not Rely On Reviews That Are Older Than Three Months

Clients don't care how great your product or service was in the past. Part of why online reviews matter is because they are relevant and fresh.

Customers understand businesses lose their touch all the time, which is why most of them find older reviews irrelevant.

It is for this reason that businesses should to be continuously asking for reviews.

Source: Statuslabs

72% Of Clients Won't Take Action Unless They Read Some Reviews

Regardless of how enticing your marketing is, you still need client reviews. There's no skirting around it. Customers are still willing to hear you out, but they trust other people more.

Source: My Testimonial Engine

91% Of Businesses Think The Company's Star Rating Can Determine Whether They Win Or Lose A Possible Team Member

The 86% of businesses doubt the integrity of online reviews. Nevertheless, they realize the massive effect user rankings have on their business. Undesirable client or staff member reviews can influence 90% of job seekers.

Source: Career Arc

64 Percent Of Americans Concur That User-generated Content (client Reviews) Improved Their Shopping Experience In 2017

30% of consumers who check out client reviews, concur that it increases their purchasing confidence.

Organizations utilize the reviews to improve their products or services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

Majority Of Customers Won't Utilize A Company If It Has Less Than A 4 Star Ranking

This stat is one of lots of that illustrate the value of online scores. Now that news of consumer satisfaction travels this fast, keeping your customers pleased is more vital than ever.

57 percent of customers have searched for business with more than 4 stars in 2018, which is up from 48 percent in 2017.

Moreover, 11% looked just for businesses with a perfect five star score.

Source: Brightlocal

Over Half Of Individuals Aged 25-34 Wrote Reviews

According to Statista, the more youthful generations are purportedly the more opinionated ones.

Source: Statista