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53% Of Americans Consider Product Reviews And Scores As The Most Crucial Part Of The Online Shopping Experience In 2018.
Today's shoppers are wary and want the best bang for their buck. It's not surprising that that they consider reading reviews as a big part of the purchasing decision.
Source: Statista
A One Star Increase In Ranking Can Result In A 5% To 9% Boost In Business Earnings
Businesses that treat consumers well usually flourish, review sites help make certain of that.
Source: Statuslabs
Online Reviews Impact 67.7% Of Customer Purchasing Decisions
More than two-thirds of buyers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.
Source: Moz
86% Of Consumers Would Think About Writing A Review For A Business
Your clients are your most important resource, and it's not just because of the money they spend at your business. They will be willing to share it if you provide them a good experience.
Source: Brightlocal
71% Of Millennials Search Consumer Reviews Of Expert Services
Over half of all individuals in need of a professional service rely on online reviews.
According to online reviews stats, 59% used online reviews to choose a doctor or a lawyer.
Young people (age 18-35) are much more inclined to work with an expert based upon online reviews. Only 19% of millennials will consider employing a lawyer without any.
Source: Thomson Reuters
64% Of Americans Concur That User-generated Content (client Reviews) Improved Their Shopping Experience In 2017
30% of consumers who read customer reviews, concur that it increases their purchasing confidence.
Companies utilize the reviews to enhance their products and services.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
Most Local Companies Have Approximately 39 Google Reviews
Individuals like to share their experience after they have visited a supplier. Online review trends show individuals prefer to comment if they had a favorable experience, instead of a mediocre or negative one.
Source: Brightlocal
Facebook Reviews Impact More Than 50 Percent Of Consumers' Purchasing Decisions
Facebook is currently the most popular social media which can likewise influence our purchasing preferences.
According to social media reviews data, Facebook affects more than half of users' purchase decisions.
Facebook reviews statistics reveal that four out of five users are most likely to rely on a local business if it has favorable reviews.
Source: RevLocal
88% Of Americans Stated That Product Reviews Were The Most Prominent Factor When Purchasing Home Electronics
Data reveal that reviews were more helpful than TV ads at 37%, social networks at 23% and display ads at 49%.
Source: Statista
89% Of Customers Choose To Read Reviews On Their Mobile Phones
Be it through an app or a mobile browser, people young and old prefer to read reviews on their smart phones.
Source: Statista
Favorable Reviews Motivate 68 Percent Of Consumers To Choose Local Businesses
Since the huge bulk of consumers check out reviews, you'd want yours to be appealing to brand-new clients? Keep them short, sweet and positive.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
Reviews Are The Most Essential Part Of The Purchase Choice For Over 90% Of US Consumers
24% of US shoppers consider reviews as 'exceptionally influential'.
To highlight the value of online reviews and scores, did you understand that 81% of customers will pay more for an item with reviews and those same clients are also going to accept slower shipping times for such products.
Source: Turntonetworks
98 Percent Of Yelp's Site Visitors Bought From A Business They Discovered On The Site
Typically, 142 million customers go to Yelp every month. This is as great a time as any if you haven't declared your free Yelp business page.
Source: RevLocal
60% Of Customers Refer To Blog And Social Media Reviews On Their Cell Phones Before Shopping
In-store purchasing is affected substantially by blogs and reviews on social networks. With males being two times as likely to be affected than ladies.
Reviews and rating stats show people value the opinion of peers more than any other material.
Source: Collective Bias
49% Of Consumers Consider The Number Of Online Reviews As An Essential Consideration Of Their Purchasing Decision
Consumers value not only the quality or nature of the reviews, however they consider their quantity and recency also.
The share of consumers, who pay attention to the variety of reviews is presently at 46 percent.
Source: Brightlocal
95 Percent Of Travelers Read Online Reviews Prior To Booking Travel Services
Leisure and business travelers alike check out reviews to form an opinion. Business tourists check out approximately 5 reviews vs. 6-7 for leisure tourists. 59% of all tourists report that they read reviews 'always' or 'very often'.
Source: Trust You
Almost All Consumers, Who Use Online Reviews, Read Them Very Early In The Purchasing Process
Let's say you wish to buy a brand-new car and there are a number of models which fit your requirements. How do you choose the very best one for you? Well, you read the reviews.
With the help of other customers, you manage to select one that works for you. That's how positive reviews transform customers into customers.
Source: Consumer Affairs