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91% Of Businesses Believe The Company's Star Rating Can Determine Whether They Win Or Lose A Prospective Team Member
The 86% of businesses question the integrity of online reviews. Nonetheless, they understand the huge effect user scores have on their business. Undesirable customer or staff member reviews can influence 90% of job seekers.
Source: Career Arc
83% Of All Young Consumers Were Invited To Submit A Review Recently
Of those asked, 80% of clients did leave a review. Overall, businesses have asked 66% of all clients to give a review on their business.
Source: Brightlocal
Favorable Reviews Encourage 68% Of Customers To Choose Local Businesses
Given that the vast bulk of consumers read reviews, you'd want yours to be appealing to new consumers? Keep them short, positive and sweet.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
Only 6 Percent Of Consumers Don't Trust Client Reviews At All
According to customer review stats, a massive 19% of customers constantly trust online reviews and never a make a purchase without reading reviews.
Source: Statista
Software Reviews Impact Over 98% Of All Purchasers
18 percent of software application buyers consider reviews to be an essential factor in the purchase process. Software application reviews have no impact whatsoever on only 2% of consumers. Two thirds of them read more than six reviews to make up their mind and 14% of them read more than 20 reviews.
Source: Capterra
Reviews Shared On Twitter Can Boost Sales By 6.46%
Online review data reveal that reviews shared on Twitter, do more to increase sales than those on any other social network.
Source: Yotpo
77% Of Consumers Would Likely Post A Review If They Were Asked
More than a 35% would submit a review to notify others about their customer encounter and 24% would likely direct their review to the business itself.
Over a 26% would want to submit a review to help other individuals with their choice making process.
Source: Podium
Just 44% Of Local Companies Have Claimed Their Google My Business Listing
That's 56 percent of your competitors that aren't benefiting from their listing.
While business listings on the major review platforms are free, a remarkably low number of businesses really use them.
Although we now understand why customer reviews are so powerful, the majority of businesses obviously don't.
Source: LsaInsider
Since They Want To Purchase A Service Or An Item And Want To Get The Truth About The Businesses Items And Services, 82% Of Consumers Check Out Review Sites.
Review sites are places that people go to get the facts about a business, service or product . Users come due to the fact that they have currently formed a buying decision. The bulk of them (89 percent) buy within a week of their visit. And 29 percent do so within 24 hours.
Source: RevLocal
95% Of Dissatisfied Consumers Will Return To A Business If A Business Makes An Effort To Resolve Issues Quickly And Efficiently
Customers don't expect you to be perfect. When things go wrong, they do expect you to resolve things. If there's nothing else a business can do to resolve an issue, a simple coupon can say "We are sorry" in a more attractive way.
Source: SocialMediaToday
60 Percent Of Consumers Seek Advice From Blog And Social Network Reviews On Their Cell Phones Prior To Shopping
In-store purchasing is influenced considerably by blogs and reviews on social networks. With men being two times as likely to be affected than women.
Reviews and ranking statistics show individuals value the opinion of peers more than any other content.
Source: Collective Bias
90% Of Visitors Need Less Than 10 Reviews To Form A Viewpoint About A Business
You understand what people state about first impressions, right?
Users get their impression of your businesses through reviews. Normally through less than 10 of them.
Think about asking your visitors to write one if you don't have reviews on your site.
Source: Martech Zone
86% Of Consumers Would Think About Composing A Review For A Business
Your customers are your most valuable resource, and it's not only because of the cash they spend at your business. They will be willing to share it if you provide them a great experience.
Source: Brightlocal
Facebook Reviews Impact More Than 50 Percent Of Customers' Buying Decisions
Facebook is currently the most popular social network which can likewise affect our buying decisions.
According to social reviews statistics, Facebook affects more than half of users' purchase choices.
If it has positive reviews, Facebook reviews statistics expose that 4 out of five users are likely to trust a local business.
Source: RevLocal