Consumers Reading Reviews On A Mobile Phone Are 127 Percent Most Likely To Make A Purchase Than Desktop Users

Mobile users prefer to get things done quicker. Purchasing choices are made quickly.

Online reviews are certainly convincing, yet online marketers haven't always come to appreciate the power of them.

Source: Martech Zone

Facebook Reviews Affect More Than 50 Percent Of Consumers' Buying Decisions

Facebook is currently the most popular social media which can likewise influence our buying decisions.

According to social media reviews stats, Facebook impacts more than half of users' purchase decisions.

If it has positive reviews, Facebook reviews statistics reveal that four out of 5 users are more likely to trust a local business.

Source: RevLocal

83 Percent Of Clients Do Not Trust Advertising

The standard channels to reach clients aren't as prominent as they utilized to be. The majority of users who no longer trust ads select to take notice of clients' recommendations online.

Source: Statuslabs

Positive Reviews Motivate 68% Of Consumers To Choose A Local Business

Since the large bulk of consumers read reviews, you'd want yours to be appealing to new consumers? Keep them short, positive and sweet.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

70% Of Customers Prefer To Discover A Business Via Posts And Reviews, Rather Than Ads

Advertisements are all well and good, however it's worth attempting a different approach too. Reviews are by far the very best method to find the truth about a product or service.

Source: Statuslabs

86% Of Customers Would Consider Writing A Review For A Business

Your clients are your most valuable resource, and it's not just because of the cash they invest at your business. They will be ready to share it if you give them a great experience.

Source: Brightlocal

95 Percent Of Travelers Check Out Online Reviews Prior To Booking Travel Services

Leisure and business tourists alike check out reviews to form an opinion. Business tourists check out an average of 5 reviews vs. 6-7 for leisure travelers.

Source: Trust You

70 Percent Of Consumers Need To Read A Minimum Of Four Reviews Before They Can Trust A Business

Four reviews may be too few. The majority of people read a lot more reviews to get a clear view of how business is really doing. Don't depend upon that statistic alone.

Source: Brightlocal

Fifty Percent Of All Millennial's "Always" Read Online Reviews For Businesses

Younger individuals know the worth of being informed. User-generated content has an indisputable impact on consumers.

They will realize what they've been missing out on if businesses stop to consider the power of client reviews over millennials. Older people are different though, just 6% of people aged 55 or older check out reviews.

Source: Brightlocal

Clients Might Spend 31 Percent More With A Business That Has Great Reviews

Take notice of this statistic. The better other users describe your product and services, the more money you can charge and consumer review stats show us exactly just how much more.

Source: Martech Zone

77% Of Individuals Do Not Rely On Reviews That Are Older Than 3 Months

Customers don't care how good your service or product was in the past. Because they are fresh and relevant, is part of why online reviews matter.

Consumers understand businesses lose their touch all the time, which is why most of them regard older reviews irrelevant.

It is for this reason that companies need to be continuously requesting reviews.

Source: Statuslabs

95% Of Unhappy Clients Will Return To A Business If A Company Takes Care Of Issues Quickly And Efficiently

Consumers do not anticipate you to be perfect. When things go wrong, they do expect you to deal with things. If there is absolutely nothing else a business can do to fix a concern, a simple coupon can say "We are sorry" in a more attractive way.

Source: SocialMediaToday

If It Has Less Than A 4 Star Rating, More Than Half Of Customers Will Not Use A Company

This stat is among numerous that illustrate the importance of online scores. Now that news of customer satisfaction travels this fast, keeping your customers happy is more crucial than ever.

57% of consumers have looked for business with more than 4 stars in 2018, which is up from 48 percent in 2017.

11 percent looked only for companies with an ideal five star ranking.

Source: Brightlocal