A One Star Boost In Ranking Can Result In A 5% To 9% Boost In Business Earnings

Businesses that treat customers well typically prosper, review sites help make sure of that.

Source: Statuslabs

91 Percent Of Millennials Rely On Online Reviews As Much As Friends And Family

Online review stats place consumers' reviews as the most credible source of recommendations. Online reviews usually bring the exact same weight as advice from family and friends.

Source: Brightlocal

A Lot Of Best Selling Items Have A Typical Rating Of 4.2 To 4.7

You can't make everyone happy, which is why perfect 5 star ratings are suspicious. That's why it is abnormal to get perfect 5 star rankings.

According to customer rating stats, conversion rates begin to decrease as rankings rise above 4.7.

Source: Spiegel Research Center

Online Reviews Impact 67.7% Of Customer Purchasing Decisions

More than two-thirds of buyers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.

Source: Moz

People Reading Reviews On A Mobile Device Are 127 Percent Most Likely To Purchase Than Desktop Users

Mobile users prefer to get things done faster. For that reason, buying decisions are made rapidly.

Online reviews are clearly persuasive, yet online marketers have not necessarily come to appreciate the power of them.

Source: Martech Zone

The Majority Of People Aged 25-34 Posted Reviews

According to Statista, the younger generations are plainly the more vocal ones.

Source: Statista

83 Percent Of Consumers Don't Rely On Advertising

The conventional channels to reach customers aren't as influential as they utilized to be. Many users who no longer trust advertisements select to focus on clients' suggestions online.

Source: Statuslabs

If It Has Negative Reviews As Well, 52% Of Consumers Trust An Item More

We already discussed the negative and positive reviews and their effect on consumers. Nevertheless, all products have their faults, it raises red flags that perhaps the reviews are phony if all of a products reviews are favorable. People expect to see some unfavorable reviews.

Source: Capterra

88% Of Americans Declared That Product Reviews Were The Most Prominent Factor When Purchasing Home Electronic Devices

Stats reveal that reviews were more successful than TV advertisements at 37%, social networks at 23% and display advertisements at 49%.

Source: Statista

Reviews Are The Most Important Part Of The Purchase Choice For Over 90% Of US Customers

24% of US shoppers consider reviews as 'exceptionally influential'.

To highlight the significance of online reviews and rankings, did you know that 81 percent of consumers will pay more for a product with reviews and those exact same customers are likewise happy to accept slower shipping times for such products.

Source: Turntonetworks

Almost All Consumers, Who Use Online Reviews, Read Them Very Early In The Purchasing Process

Let's say you wish to purchase a new vehicle and there are several models which fit your criteria. How do you choose the very best one for you? Well, you read reviews.

With the help of other consumers, you quickly pick a model that works for you. That's how positive reviews transform customers into consumers.

Source: Consumer Affairs

88% Of Executives View Reputation Risk As A Leading Business Issue

Reputation management stats suggest a company's reputation does not impact just the customers. Prospective team members also look at rankings and take a look at reviews.

Source: Deloitte

71% Of Millennials Search Customer Reviews Of Expert Services

Majority of all individuals in need of a professional service turn to online reviews.

According to online reviews statistics, 59% utilized online reviews to choose an attorney or a doctor.

Young people (age 18-35) are a lot more likely to work with an expert based on online reviews. Only 19% of millennials will consider employing a lawyer without any.

Source: Thomson Reuters

64% Of Americans Concur That User-generated Content (consumer Reviews) Improved Their Shopping Experience In 2017

30 percent of customers who check out consumer reviews, agree that it increases their buying confidence.

Companies use the reviews to enhance their products or services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

If A Company Manages To Fix Problems Rapidly And Effectively, 95% Of Disappointed Clients Will Return To A Business

Clients don't expect you to be perfect. When things go wrong, they do expect you to deal with things. If there's absolutely nothing else a company can do to resolve a concern, a simple coupon can say "We are sorry" in a more appealing way.

Source: SocialMediaToday

91% Of Companies Believe The Company's Star Rating Can Determine Whether They Win Or Lose A Possible Employee

The 86% of businesses question the integrity of online reviews. Nonetheless, they recognize the massive effect user ratings have on their business. Unfavorable consumer or staff member reviews can affect 90% of job seekers.

Source: Career Arc

Just 6% Of Customers Don't Trust Customer Reviews At All

According to customer review stats, a whopping 19 percent of consumers always trust online reviews and never ever a buy without checking out reviews initially.

Source: Statista