30% Of Clients Feel Comfortable With A Company Which Reacts To Online Reviews

Corresponding with your customers establishes trust. Even something as basic as responding to their reviews and comments can make them feel valued.

As you might expect, customers who feel this way are happy to invest more money with a business.

Source: Statuslabs

Many Best-selling Items Have An Average Ranking Of 4.2 To 4.7

You can't make everyone happy, which is why perfect 5 star scores are suspicious. That's why it is abnormal to get perfect 5 star scores.

According to client rating stats, conversion rates begin to decrease as ratings rise above 4.7.

Source: Spiegel Research Center

Reviews Are The Most Crucial Part Of The Purchase Decision For Over 90% Of United States Customers

24% of US buyers consider reviews as 'exceptionally influential'.

To highlight the importance of online reviews and ratings, did you understand that 81 percent of consumers will pay more for an item with reviews and those same consumers are likewise ready to accept slower shipping times for such products.

Source: Turntonetworks

People Checking Out Reviews On A Mobile Phone Are 127 Percent More Likely To Make A Purchase Than Desktop Users

Mobile users choose to get things done faster. Therefore, purchasing choices are made rapidly.

Online reviews are undoubtedly convincing, yet marketers haven't necessarily come to appreciate the power of them.

Source: Martech Zone

89% Of Clients Like To Read Reviews On Their Cell Phones

Be it by means of an app or a mobile internet browser, consumers choose to read reviews on their cell phones.

Source: Statista

Online Reviews Impact 67.7% Of Customer Purchasing Decisions

More than 2 thirds of buyers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.

Source: Moz

54% Of Americans Pay The Most Attention To The Typical Star Score Of A Local Company

The star rating is the first thing consumers see. Still, users take notice of other aspects too, like the amount, recency, length, and belief of reviews. Each of these alone influences more than a 3rd of US consumers.

Source: Statista

83% Of All Young Shoppers Were Asked To Leave A Review Recently

Of those asked, 80% of consumers did submit a review. Overall, businesses have asked 66% of all customers to post a review on their company.

Source: Brightlocal

90% Of Users Need Less Than 10 Reviews To Form A Viewpoint About A Business

You understand what individuals state about very first impressions?

Users get their impression of your businesses through reviews. Usually through less than 10 of them.

Think about asking your visitors to compose one if you don't have reviews on your website.

Source: Martech Zone

53% Of Customers Anticipate Businesses To Answer Back Within A Week To Negative Reviews

Online review statistics reveal that 63% of client reviews remain without a response. That's too bad, due to the fact that those companies are losing clients that way.

Source: Review Trackers

Almost All Consumers, Who Use Online Reviews, Read Them Very Early In The Buying Process

Let's say you want to purchase a new vehicle and there are a number of models which fit your requirements. How do you select the very best one for you? Well, you read the reviews.

With the help of other customers, you quickly pick a model that works for you. That's how positive reviews transform consumers into clients.

Source: Consumer Affairs

American Shoppers Consider "Product Performance" To Be The Most Valuable Info In Product Reviews

When individuals read reviews, they concentrate on different elements of the shopping experience. But according to online review stats, 60% of them are most thinking about the product's performance.

Client satisfaction, product quality and quality in time are the next few factors to consider for more than 50% of American customers.

Source: Statista

88% Of Americans Stated That Product Reviews Were The Most Prominent Factor When Purchasing Home Electronic Devices

Stats reveal that reviews were more beneficial than TV advertisements at 37%, social media at 23% and display ads at 49%.

Source: Statista

Reviews Shared On Twitter Can Boost Online Sales By 6.46 Percent

Online review data reveal that reviews shared on Twitter, do more to boost sales than those on any other social media platform.

Source: Yotpo

If They Were Asked, 77% Of Customers Would Most Likely Submit A Review

More than a 35% would submit a review to advise others about their customer experience and 24% would definitely direct their review to the business itself.

Over a 26% would want to give a review to help other individuals with their decision making process.

Source: Podium

91 Percent Of Millennials Rely On Online Reviews As Much As Friends And Family

Online review statistics position customers' reviews as the most credible source of recommendations. Online reviews generally carry the very same weight as suggestions from friends and family.

Source: Brightlocal