Only 6% Of Consumers Do Not Trust Customer Reviews At All

According to customer review statistics, a massive 19% of customers always trust online reviews and never a make a purchase without checking out reviews.

Source: Statista

Software Reviews Influence Over 98 Percent Of All Purchasers

18 percent of software application buyers consider reviews to be a vital factor in the purchase procedure. Software reviews have no impact whatsoever on only 2 percent of consumers. Two-thirds of them read more than 6 reviews to decide and 14% of them read more than 20 reviews.

Source: Capterra

The Typical Review Length Has Actually Become 65% Much Shorter Since 2010

Lately reviews are much shorter, simpler, and more straight to the point. The word count of a review in 2019 is typical to that of a twitter tweet.

Source: Review Trackers

90% Of Individuals Require Less Than 10 Reviews To Form A Viewpoint About A Business

You understand what individuals state about first impressions?

Users get their impression of your businesses through reviews. Typically through less than 10 of them.

If you do not have reviews on your site, think about asking your visitors to compose one.

Source: Martech Zone

If A Company Deals With Issues Rapidly And Efficiently, 95% Of Dissatisfied Clients Will Return To A Company

Consumers do not expect you to be perfect. When things go wrong, they do expect you to deal with things. If there's absolutely nothing else a company can do to solve an issue, a simple coupon can say "We're sorry" in a more enticing way.

Source: SocialMediaToday

15% Of Visitors Don't Trust Businesses Without Any Online Reviews

No trust implies no interactions. 15% of potential customers won't even consider working with a business they can't find viewpoints about.

Source: Statuslabs

73% Of Consumers Believe Customer Reviews Are More Important Than Star And Number Ratings

Online review stats make it clear individuals aren't satisfied with ratings alone.

Written reviews make the stats appear more authentic which is what the would-be consumers are trying to find. Practically a 3rd of consumers say composed reviews are the only feature that makes them believe the sites' reviews are helpful and pertinent.

Source: Fan and Fuel

83% Of All Young Buyers Were Asked To Give A Review Recently

Of those invited, 80% of consumers did post a review. Overall, businesses have asked 66% of all customers to leave a review on their business.

Source: Brightlocal

77% Of Consumers Would Submit A Review If They Were Asked

More than a 35% would post a review to educate others about their customer encounter and 24% would rather direct their review to the business itself.

Over a 26% would be willing to leave a review to assist other individuals with their decision making process.

Source: Podium

63.6% Of Consumers Check Out Google To Look For Reviews Of A Business

Thinking about the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and 3rd, leaving Facebook (23%) last.

When it comes to trust, these online review statistics show the basic appeal of a site can just go so far.

Source: Review Trackers

Most Best-selling Items Have A Typical Rating Of 4.2 To 4.7

You can't make everyone happy, which is why perfect 5 star scores are suspicious. That's why it is abnormal to get perfect 5 star rankings.

According to customer rating statistics, conversion rates begin to reduce as scores rise above 4.7.

Source: Spiegel Research Center

Many Local Businesses Have Approximately 39 Google Reviews

Individuals like to share their experience after they've visited a vendor. Online review trends show individuals choose to comment if they had a favorable experience, instead of a average or unfavorable one.

Source: Brightlocal

88% Of Americans Stated That Product Reviews Were The Most Prominent Factor When Buying Home Electronic Devices

Stats reveal that reviews were more successful than TV ads at 37%, social networks at 23% and display advertisements at 49%.

Source: Statista

Almost All Consumers, Who Utilize Online Reviews, Read Them Early In The Buying Process

Let's say you want to buy a brand-new automobile and there are numerous models which fit your criteria. How do you pick the very best one for you? Well, you read reviews.

With the help of other consumers, you manage to choose a model that works for you. That's how favorable reviews transform consumers into consumers.

Source: Consumer Affairs