Facebook Reviews Impact More Than 50% Of Consumers' Buying Decisions

Facebook is currently the most popular social media which can likewise influence our buying preferences.

According to social reviews stats, Facebook impacts over half of users' purchase decisions.

If it has positive reviews, Facebook reviews statistics expose that 4 out of five users are most likely to trust a local business.

Source: RevLocal

More Than Four Negative Reviews About A Business Or Product Might Decrease Sales By 70%

One negative review is enough for 35% of a website's visitors to choose not to buy. 3 negative reviews can cost a business 59 percent less sales.

Naturally, they can be compensated by the sheer variety of positive reviews you get.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

95% Of Unsatisfied Clients Will Go Back To A Business If A Business Deals With Issues Rapidly And Effectively

Clients don't expect you to be perfect. They do anticipate you to deal with things when they go wrong. If there's absolutely nothing else a company can do to resolve a problem, a simple coupon can say "We're sorry" in a more appealing way.

Source: SocialMediaToday

Reviews Are The Most Crucial Part Of The Purchase Decision For Over 90% Of USA Consumers

24% of US shoppers consider reviews as 'exceptionally influential'.

To show the significance of online reviews and rankings, did you know that 81 percent of consumers will pay more for a product with reviews and those exact same customers are likewise going to accept slower shipping times for such products.

Source: Turntonetworks

Customers Might Spend 31 Percent More With A Business That Has Terrific Reviews

Pay attention to this fact. The better other users explain your service or product, the more money you can charge and customer review statistics show us exactly just how much more.

Source: Martech Zone

Google Accounts For 57.5% Of All Reviews Around The Globe

Google is the clear winner as far as distribution goes, but they are not the only ones in the game.

These are the online reviews distribution rankings:

Google at 57.5%, Facebook at 19%, TripAdvisor at 8.4%, Yelp with 6.6% and Others with 8.6%.

Source: Review Trackers

70% Of Consumers Prefer To Find Out About A Business By Means Of Articles And Reviews, Rather Than Ads

Ads are all well and good, but it deserves trying a different approach also. Reviews are by far the best way to discover the truth about a product or service.

Source: Statuslabs

Most Popular Items Have A Typical Rating Of 4.2 To 4.7

You can't make everybody happy, which is why perfect 5 star rankings are suspicious. That's why it is abnormal to get perfect 5 star ratings.

According to consumer rating statistics, conversion rates begin to reduce as rankings rise above 4.7.

Source: Spiegel Research Center

Almost All Customers, Who Utilize Online Reviews, Read Them Early On In The Buying Process

Let's say you want to purchase a new automobile and there are several models which fit your criteria. How do you pick the very best one for you? Well, you read the reviews.

With the help of other consumers, you manage to choose one that works for you. That's how positive reviews transform consumers into clients.

Source: Consumer Affairs

53% Of Consumers Anticipate Businesses To Answer Back Within A Week To Unfavorable Reviews

Online review statistics clarify that 63% of client reviews go on without a reply. That's regrettable, due to the fact that those businesses are losing clients that way.

Source: Review Trackers

Reviews Posted On Twitter Can Improve Sales By 6.46 Percent

Online review statistics reveal that reviews shared on Twitter, do more to grow sales than those on any other social media platform.

Source: Yotpo

Negative Reviews Can Increase Conversion By Up To 85 Percent

It sounds crazy, however negative reviews can be a positive driver for users to spend more time on your site. According to online review data, individuals spend more than five times as long on a site when they check out negative reviews.

When there are a mix of positives and negatives, more than two-thirds of users trust reviews more. If there aren't any negative ones, an overwhelming 95% suspect censorship or fabricated reviews.

Source: Reevoo

A Lot Of Local Companies Have Approximately 39 Google Reviews

People like to share their experience after they have gone to a vendor. Online review trends reveal individuals choose to comment if they had a favorable experience, instead of a average or negative one.

Source: Brightlocal

If It Has Less Than A 4 Star Rating, More Than Half Of Consumers Will Not Utilize A Company

This stat is among numerous that highlight the value of online rankings. Now that news of customer complete satisfaction travels this fast, keeping your clients happy is more crucial than ever.

57% of consumers have searched for companies with more than four stars in 2018, which is up from 48% in 2017.

Additionally, 11 percent looked only for businesses with a perfect five star ranking.

Source: Brightlocal

Online Reviews Affect 67.7% Of Consumer Buying Decisions

More than 2 thirds of consumers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.

Source: Moz

Online Product Reviews About An Item Can Boost Its Conversion Rate By An Incredible 270 Percent

User review stats reveal the purchase possibility for an item with 5 reviews is 270 percent higher than the same product without reviews.

Source: Spiegel Research Center

60 Percent Of Customers Seek Advice From Blog And Social Media Reviews On Their Cell Phones Before Shopping

In-store purchasing is affected substantially by blogs and reviews on social networks. With men being twice as likely to be influenced than ladies.

Reviews and score statistics show people value the opinion of peers more than any other material.

Source: Collective Bias

Positive Reviews Encourage 68% Of Consumers To Choose A Local Business

Given that the huge bulk of customers read reviews, you'd want yours to be appealing to brand-new customers? Keep them short, sweet and positive.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal