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88% Of Executives Judge Reputation Risk As A Top Business Concern
Reputation management stats suggest a company's reputation doesn't impact just the clients. Prospective employees also take a look at scores and take a look at reviews.
Source: Deloitte
71% Of Millennials Browse Customer Reviews Of Professional Services
Majority of all people in need of a professional service rely on online reviews.
According to online reviews stats, 59% used online reviews to pick a lawyer or a physician.
Young people (age 18-35) are a lot more inclined to employ an expert based upon online reviews. Only 19% of millennials will consider hiring an attorney without any.
Source: Thomson Reuters
Reviews Are The Most Essential Part Of The Purchase Decision For Over 90% Of United States Customers
24% of US consumers consider reviews as 'very influential'.
To highlight the importance of online reviews and rankings, did you understand that 81% of consumers will pay more for an item with reviews and those same consumers are likewise going to accept slower shipping times for such items.
Source: Turntonetworks
Just 6% Of Customers Don't Trust Consumer Reviews At All
According to client review data, a whopping 19% of consumers always rely on online reviews and never ever a make a purchase without reading reviews.
Source: Statista
Software Reviews Impact Over 98% Of All Buyers
18% of software application purchasers consider reviews to be a necessary factor in the purchase procedure. Software reviews have no impact whatsoever on just 2% of consumers. Two-thirds of them read more than six reviews to make up their mind and 14% of them read more than 20 reviews.
Source: Capterra
Consumers Reading Reviews On A Mobile Phone Are 127 Percent More Likely To Buy Than Desktop Users
Mobile users choose to get things done much faster. Purchasing decisions are made rapidly.
Online reviews are clearly persuasive, yet marketers have not always come to value the power of them.
Source: Martech Zone
One-half Of All Of The Millennial's "Constantly" Check Out Online Reviews For Businesses
More youthful individuals understand the worth of being informed. User-generated content has an unassailable effect on customers.
They will recognize what they've been missing out on if businesses stop to think about the power of consumer reviews over millennials. Older individuals are various though, only 6% of individuals aged 55 or older check out reviews.
Source: Brightlocal
77% Of Consumers Don't Rely On Reviews That Are Older Than Three Months
Customers don't care how great your service or product was in the past. Since they are fresh and relevant, is part of why online reviews matter.
Consumers know businesses lose their touch all the time, which is why the majority of them regard older reviews irrelevant.
It is for this reason that businesses ought to be constantly requesting reviews.
Source: Statuslabs
If They Were Asked, 77% Of Customers Would Most Likely Give A Review
More than a 35% would do it to educate others about their customer encounter and 24% would probably direct their review to the company itself.
Over a 26% would want to give a review to help other individuals with their choice making process.
Source: Podium
64% Of Americans Concur That User-generated Content (consumer Reviews) Enhanced Their Shopping Experience In 2017
30 percent of customers who check out consumer reviews, agree that it increases their buying confidence.
Companies utilize the reviews to improve their products or services.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
Just 44% Of Local Businesses Have Accepted Their Google My Business Listing
That's 56 percent of your competitors that aren't making the most of their listing.
While business listings on the major review platforms are totally free, a surprisingly low number of companies in fact utilize them.
Although we now know why client reviews are so powerful, most businesses obviously don't.
Source: LsaInsider