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95% Of Travelers Check Out Online Reviews Prior To Booking Travel Related Services
Leisure and business tourists alike check out reviews to form an opinion. Business tourists read an average of 5 reviews vs. 6-7 for leisure travelers. 59% of all travelers report that they check out reviews 'always' or 'very frequently'.
Source: Trust You
30% Of Consumers Feel Favorable To A Company Which Responds To Online Reviews
Keeping in touch with your customers develops trust. Even something as basic as responding to their reviews and remarks can make them feel appreciated.
As you might expect, customers who feel this way are going to invest more money with a business.
Source: Statuslabs
If They Were Asked, 77% Of Customers Would Most Likely Submit A Review
More than a 35% would submit a review to educate others about their customer encounter and 24% would likely direct their review to the company itself.
Over a 26% would be willing to leave a review to help other individuals with their choice making process.
Source: Podium
90% Of Users Require Less Than 10 Reviews To Form An Opinion About A Business
You understand what people say about first impressions, right?
Users get their impression of your businesses through reviews. Typically through less than 10 of them.
If you don't have reviews on your website, consider asking your visitors to write one.
Source: Martech Zone
98% Of Yelp's Visitors Purchased From A Business They Found On The Site
Usually, 142 million customers visit Yelp monthly. If you have not claimed your complimentary Yelp business page, this is as good a time as any.
Source: RevLocal
Facebook Reviews Affect More Than 50 Percent Of Consumers' Buying Decisions
Facebook is currently the most popular social media which can also influence our purchasing decisions.
According to social media reviews statistics, Facebook impacts over half of users' purchase decisions.
If it has favorable reviews, Facebook reviews stats expose that 4 out of 5 users are more likely to trust a local business.
Source: RevLocal
Clients Might Spend 31% More With A Business That Has Great Reviews
Pay attention to this statistic. The better other users explain your product and services, the more money you can charge and customer review stats show us exactly just how much more.
Source: Martech Zone
82% Of Consumers Go To Review Websites Since They Wish To Buy An Item Or A Service And Wish To Get The Facts About The Businesses Services And Products.
Review websites are locations that people go to get the facts about a product, business or service . Because they have already formed a buying decision, users come. The bulk of them (89 percent) buy within a week of their visit. And 29% do so within 24 hours.
Source: RevLocal
Many Local Businesses Have An Average Of 39 Google Reviews
Individuals like to share their experience after they have gone to a supplier. Online review trends reveal people prefer to comment if they had a favorable experience, instead of a average or negative one.
Source: Brightlocal
Consumer Reviews On Products Are Trusted Almost 12 Times More Than The Manufacturers' Descriptions
Word-of-mouth reviews are miles ahead of the makers' description. Individuals trust other peoples viewpoints before they ever trust what the manufacturer says. The reason, manufacturers' descriptions are generally ads.
Source: Martech Zone
49% Of Customers Consider The Number Of Online Reviews As An Essential Consideration Of Their Purchasing Decision
Customers value not only the quality or nature of the reviews, but they consider their number and recency as well.
The share of customers, who take notice of the number of reviews is presently at 46 percent.
Source: Brightlocal
71% Of Millennials Browse Consumer Reviews Of Professional Services
Majority of all individuals in need of an expert service rely on online reviews.
According to online reviews statistics, 59% utilized online reviews to select a physician or a lawyer.
Younger people (age 18-35) are much more inclined to hire an expert based on online reviews. Only 19% of millennials will think about hiring a lawyer without any.
Source: Thomson Reuters