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71% Of Millennials Search Consumer Reviews Of Professional Services
Over half of all individuals in need of a professional service rely on online reviews.
According to online reviews stats, 59% utilized online reviews to choose a doctor or a legal representative.
Young people (age 18-35) are much more inclined to work with an expert based on online reviews. Only 19% of millennials will consider working with an attorney without any.
Source: Thomson Reuters
73% Of Consumers Believe Written Reviews Are More Vital Than Star And Number Rankings
Online review stats make it clear people aren't satisfied with scores alone.
Customer reviews make the stats appear more authentic which is what the potential clients are looking for. Almost a 3rd of customers say written reviews are the only function that makes them believe the sites' reviews are pertinent and useful.
Source: Fan and Fuel
91% Of Companies Believe The Company's Star Rating Can Determine Whether They Win Or Lose A Prospective Employee
The 86% of companies question the integrity of online reviews. However, they understand the enormous impact user ratings have on their business. Undesirable customer or employee reviews can affect 90% of job seekers.
Source: Career Arc
61 Percent Of Regional Businesses Have A Typical Ranking Of 4 To 5 Stars
Typically two thirds of companies have outstanding and good ratings. Just 5% of businesses have a ranking below three stars.
Source: Brightlocal
74 Percent Of Local Companies Have At A Minimum, 1 Google Review
A single review is far from enough to enhance your website's SERP ranking.
Taking a look at online scores data, we found out that a company needs to have at least 40 reviews before customers "Award" it with a star.
Source: Brightlocal
Due To The Fact That They Want To Buy A Product Or A Service And Desire To Get The Facts About The Businesses Products And Services, 82 Percent Of Customers Go To Review Sites.
Review websites are places that people go to get the facts about a product, service or business . Because they have actually already formed a buying decision, users come. The bulk of them (89 percent) buy within a week of their visit. And 29% do so within 24 hours.
Source: RevLocal
91 Percent Of Millennials Rely On Online Reviews As Much As Family And Friends
Online review statistics put clients' reviews as the most reliable source of recommendations. Online reviews generally carry the very same weight as advice from loved ones.
Source: Brightlocal
If A Company Makes An Effort To Fix Problems Rapidly And Efficiently, 95% Of Dissatisfied Customers Will Return To A Company
Consumers do not anticipate you to be perfect. When things go wrong, they do expect you to take care of things. If there is absolutely nothing else a company can do to fix a concern, a simple coupon can say "We are sorry" in a more appealing way.
Source: SocialMediaToday
Over Half Of People Aged 25-34 Wrote Reviews
According to Statista, the younger generations are clearly the more opinionated ones.
Source: Statista
A Lone Business Review Can Lift Its Conversions By 10 Percent
Online review stats show user-generated material can do miracles in regards to conversions.
A single review can have a huge influence on your business.
A hundred reviews can raise your conversion rates by as much as 37 percent. 2 hundred can offer an astonishing 44% boost.
Source: RevLocal
72 Percent Of Customers Will Not Take Action Unless They Read Some Reviews
Irrespective of how alluring your marketing is, you still require client reviews. There's no other way around it. Clients are still going to hear you out, however they rely on other people more.
Source: My Testimonial Engine
95 Percent Of Travelers Read Online Reviews Prior To Reserving Travel Services
Leisure and business travelers alike check out reviews to form an opinion. Business travelers read an average of 5 reviews vs. 6-7 for leisure tourists. 59% of all tourists report that they check out reviews 'always' or 'very often'.
Source: Trust You
49% Of Consumers Consider The Number Of Online Reviews As A Vital Consideration Of Their Buying Decision
Customers value not only the quality or nature of the reviews, however they consider their quantity and recency too.
The share of clients, who pay attention to the number of reviews is currently at 46%.
Source: Brightlocal